By Dr. Malachi Henry, Mobius VP-Sponsored Professional Triathlete It’s been a busy and successful few weeks as I’ve competed in several races, including a triathlon in my hometown of Columbus, [...]

By Jennifer Adamany, Director of Communication for the Better Business Bureau Why are connections important in business? They’re the threads holding everything together. The more relationships [...]

By Lisa Rike, CPBA for Mobius Vendor Partners It would be hard to find someone who does not believe in the value of trust. Trust is about being trusted by others and being able to trust others. [...]

By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional Here are some sample questions we like to ask employees: How happy are you with the overall internal [...]

INDIANAPOLIS, IN (August 25, 2023) –Mobius VP, LLC,  the Indianapolis-based professional business process consulting firm that developed CustomerCount®,an online customer feedback system, [...]

INDIANAPOLIS, IN (August 9, 2023) –Mobius VP, LLC,  the Indianapolis-based professional business process consulting firm that developed, deployed and currently manages CustomerCount®,an online [...]

Mobius Vendor Partners sponsored professional triathlete, Dr. Malachi Henry, took home a win in the Tri Indy Olympic distance triathlon last weekend! Participants swam 1500 meters in the canal, [...]

Most executives “assume” that their employees know their organization’s mission, but the research shows otherwise. In a blog by Juliette Denny, founder of Growth Engineering, she sites research [...]

The word blindsided brings up feelings that are unpleasant at best. Definitions range from catch someone unprepared, to surprise someone usually with harmful results, to an unexpected attack or [...]

Knowing what to do when a negative review or complaint appears online about your company is important since it may significantly impact your business’s reputation. Yet, according to Womply, more [...]

What can you do to make sure your staff knows how to spot a scam? Well-trained employees are a key defense against scams. If your employees can recognize social engineering attacks, spot [...]

Why is it so hard to listen? One reason might be that our minds are elsewhere. We may be thinking about what we want. We may be thinking about how we can get the talker to change their mind. We [...]

Lisa Rike At the beginning of each day, Sable walks through her department on the way to her desk. Sable is the manager of a Shared Services team of 12 people. Her desk is located on the back [...]

Indianapolis, IN (July 6th, 2023)– Indianapolis-based Mobius Vendor Partners(MobiusVP)presented comments to the Centers for Medicare & Medicaid Services (CMS) on a number of proposals to [...]

Indianapolis, IN (Thursday, June 22, 2023)– Bob Kobek, President of Indianapolis-based Mobius Vendor Partners, who also serves on the Board of Directors of the Better Business Bureau (BBB)® [...]

Earlier this month, Mobius VP sponsored professional triathlete, Dr. Malachi Henry, competed in the Belgian Waffle 80-mile gravel bike race. The race was held in Hendersonville, North Carolina, [...]

The Better Business Bureau (BBB) has been around for over 110 years, acting as a forum focused on helping to empower people to find businesses, brands, and charities they can trust. BBB has [...]

The Mexican Association of Tourism Developers (AMDETUR) is hosting a conference in Mexico City next week, and we at CustomerCount® are happy to be attending as a gold sponsor. If you aren’t [...]

In the competitive environment of hiring and the dangerous state of employees quietly quitting, attention on the employee experience is paramount for both organizational growth and employee [...]

INDIANAPOLIS, IN (May 26, 2023) –Mobius VP, LLC,  the Indianapolis-based professional business process consulting firm that developed, deployed and currently manages CustomerCount®,an online [...]

In nearly every industry, customer and patient feedback is crucial to the success of your product or service. But what is the “right way” to go about measuring customer or patient [...]

The Better Business Bureau (BBB) has been around for over 110 years, acting as a forum focused on helping to empower people to find businesses, brands, and charities they can trust. BBB has [...]

When we arrived In Orlando on Sunday the 16th it was a beautiful Florida Midday and the weather report was for clear skies tomorrow morning, the 17th. We sponsored a personal appearance by the [...]

We hear this all the time, employees state that they quit their job because of a lack of career growth and advancement opportunities at their workplace. If this is so important to your employees [...]

Robert Kobek, President, Mobius VP, LLC CustomerCount and Patients-Count It may come as a surprise that the CEO of a data capture company is aggressively and ambitiously working to promote a [...]

Join him for 5K Wellness Walk at ARDA! Mobius Vendor Partners-sponsored Professional Triathlete Dr. Malachi Henry, DC kicked off the 2023 race season by completing the Ironman 70.3 Oceanside in [...]

By Lisa Rike What type of activities weigh most heavily on how employees develop and grow? On-the-job training wins that title. A pioneering study by The Center for Creative Leadership found that [...]

By Mike Hill, Employee Experience expert at Mobius Vendor Partners and author of Measuring to Manage If you are like most companies, you have a mix of employees working full-time from the office [...]

It’s been an exciting few months at Mobius Vendor Partners as we’ve announced several new product innovations and updates to our CustomerCount platform.  At Mobius Vendor Partners, we [...]

Problems In Today’s Healthcare Employee Climate – By Michael W. Hill, Author of Measuring to Manage Worker Burnout – Unplanned Turnover: the latest figures show that employees in the [...]

INDIANAPOLIS, IN (March 15, 2023) –Mobius VP, LLC,  the Indianapolis-based business process firm that developed,  deployed and currently manages CustomerCount®,an online customer feedback system, [...]

Mobius Vendor Partners-sponsored Professional Triathlete Dr. Malachi Henry, DC will be joining us at the ARDA Spring Conference 2023 next month, April 16-19 in Orlando! Malachi is the winner of [...]

Indiana is poised to be one of the next states to pass comprehensive data privacy legislation. The Indiana Senate recently passed, with unanimous and bipartisan support, legislation to establish [...]

Customer surveys have been referred to as a decision-making toolfor organizations. Survey results provide relevant information into the customers’ expectations, perceptions, satisfaction and [...]

Mobius Vendor Partners has announced a new partnership with the Accredited Home Healthcare Directory (AHHD).  The AHHD exists to connect those who need quality home healthcare with accredited [...]

All of us perform better when we are using our strengths. Some of those strengths might be unique to the individual and some might be very similar to what others in the organization exhibit. [...]

Indianapolis, IN (Thursday, Feb. 2, 2023)– Bob Kobek, President of Indianapolis-based Mobius Vendor Partners, has been elected to serve on the Board of Directors of the BBB® Serving Central [...]

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It Can Do Wonders for Your Customers’ Experience By Lisa Rike,CPBA for Mobius VP, LLC Think for a minute about a recent day at work. Were you on any phone calls? Did you read and respond to [...]

Our Executive Consultant and Employee Experience subject matter expert, Mike Hill, just returned from trekking Mount Kilimanjaro. While away, Mike realized there are similarities between what a [...]

By Mike Hill, Mobius VP Senior Consultant and Employee Experience subject matter expert, and author of Measuring to Manage Gallup research suggests that only about half of all workers know what [...]

Mobius VP-Sponsored Triathlete Malachi Henry Gives an Update on Staying Ahead of the Game – in Sports and in Business – During the Off Season The winter months can be equated with rest and [...]

This month Mobius Vendor Partners celebrated its 24thyear in business. It is an exciting time for the company as we move full steam ahead into year 25. Reaching our 25thyear anniversary is an [...]

Our Senior Consultant and Employee Experience subject matter expert, Mike Hill recently returned from trekking Mount Kilimanjaro. THE MOUNT KILIMANJARO! While away, Mike realized there are [...]

Patients-Count® by Mobius Vendor Partners is hosting a webinar on Wednesday, November 9thfor the Society for Health Care Strategy & Market Development. The webinar “True Enterprise Feedback [...]

Our Executive Consultant and Employee Experience subject matter expert, Mike Hill just returned from trekking Mount Kilimanjaro. While away, Mike realized that there are some similarities between [...]

Is your company prepared in the event of a data breach? According to a 2022 IBM and Ponemon report, 83 percent of companies have experienced a data breach at some point. Unfortunately, it’s most [...]

Are you following Mobius Vendor Partners on LinkedIn? Mobius VP is a business process consulting firm that specializes in measuring and managing guest, patient and employee experiences. We’re [...]

Did you know? Congress created several programs to help businesses affected during the 2020-2021 pandemic. One such program, the Employee Retention Credit (ERC), is still available and your [...]

MobiusVP Expands into Healthcare Market with Launch of New Product Patients-Count® Offers Customized Platform to Capture, Measure and Improve Patient and Employee Experience Indianapolis, IN [...]