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Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company
  • About Us
    • Who We Are
    • Our Mission
    • Partners
    • Our Vision
    • Our History & Culture
    • Our Roadmap
    • Our Executives
    • Key Advisors & Strategic Partners
    • timeline
    • Library
  • Services
    • Consulting & Advisory Services
    • Data Collection & Feedback
    • Case Studies
    • Employee Experience
  • Testimonials
  • News
  • Contact
  • CustomerCount©
  • MobiusVP
  • Patients-Count©
 Push Yourself, But Also Pace Yourself for the Big Wins!

Push Yourself, But Also Pace Yourself for the Big Wins!

September 1, 2023

By Dr. Malachi Henry, Mobius VP-Sponsored Professional Triathlete It’s been a busy and successful few weeks as I’ve competed in several races, including a triathlon in my hometown of Columbus, [...]

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 BBB Tip Corner: How to Improve Your Networking, Forge Strategic Relationships

BBB Tip Corner: How to Improve Your Networking, Forge Strategic Relationships

September 1, 2023

By Jennifer Adamany, Director of Communication for the Better Business Bureau Why are connections important in business? They’re the threads holding everything together. The more relationships [...]

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 Creating Trust in the Workplace  is Essential to the Employee Experience

Creating Trust in the Workplace is Essential to the Employee Experience

September 1, 2023

By Lisa Rike, CPBA for Mobius Vendor Partners It would be hard to find someone who does not believe in the value of trust. Trust is about being trusted by others and being able to trust others. [...]

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 Do your employees believe that the company  provides clear, ongoing communication?

Do your employees believe that the company provides clear, ongoing communication?

September 1, 2023

By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional Here are some sample questions we like to ask employees: How happy are you with the overall internal [...]

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 Mobius Vendor Partners Supports Clients’ Charities of Choice

Mobius Vendor Partners Supports Clients’ Charities of Choice

September 1, 2023

INDIANAPOLIS, IN (August 25, 2023) –Mobius VP, LLC,  the Indianapolis-based professional business process consulting firm that developed CustomerCount®,an online customer feedback system, [...]

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0
 Mobius Vendor Partners Supports Lemonjuice Solutions’ Charity of Choice Keep Ukraine Strong Focus is on Humanitarian Efforts

Mobius Vendor Partners Supports Lemonjuice Solutions’ Charity of Choice Keep Ukraine Strong Focus is on Humanitarian Efforts

August 11, 2023

INDIANAPOLIS, IN (August 9, 2023) –Mobius VP, LLC,  the Indianapolis-based professional business process consulting firm that developed, deployed and currently manages CustomerCount®,an online [...]

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0
 Mobius VP-Sponsored Triathlete Dr. Malachi Henry Wins Tri Indy!

Mobius VP-Sponsored Triathlete Dr. Malachi Henry Wins Tri Indy!

August 3, 2023

Mobius Vendor Partners sponsored professional triathlete, Dr. Malachi Henry, took home a win in the Tri Indy Olympic distance triathlon last weekend! Participants swam 1500 meters in the canal, [...]

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 Do Your Employees Know the Organization’s Mission?

Do Your Employees Know the Organization’s Mission?

August 3, 2023

Most executives “assume” that their employees know their organization’s mission, but the research shows otherwise. In a blog by Juliette Denny, founder of Growth Engineering, she sites research [...]

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 Workplace Biases that Can Hinder Relationships with Your Employees

Workplace Biases that Can Hinder Relationships with Your Employees

August 3, 2023

The word blindsided brings up feelings that are unpleasant at best. Definitions range from catch someone unprepared, to surprise someone usually with harmful results, to an unexpected attack or [...]

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 Better Business Bureau Tip Corner: Responding to Negative Reviews

Better Business Bureau Tip Corner: Responding to Negative Reviews

August 1, 2023

Knowing what to do when a negative review or complaint appears online about your company is important since it may significantly impact your business’s reputation. Yet, according to Womply, more [...]

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0
 Better Business Bureau Tips to Avoid Scams

Better Business Bureau Tips to Avoid Scams

June 30, 2023

What can you do to make sure your staff knows how to spot a scam? Well-trained employees are a key defense against scams. If your employees can recognize social engineering attacks, spot [...]

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 Do Your Employees Feel That You Are Listening To Them?

Do Your Employees Feel That You Are Listening To Them?

June 30, 2023

Why is it so hard to listen? One reason might be that our minds are elsewhere. We may be thinking about what we want. We may be thinking about how we can get the talker to change their mind. We [...]

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 Leaders Have Two Choices to Make Every Day.  Choose Both to Boost Your Employee Experience!

Leaders Have Two Choices to Make Every Day. Choose Both to Boost Your Employee Experience!

June 30, 2023

Lisa Rike At the beginning of each day, Sable walks through her department on the way to her desk. Sable is the manager of a Shared Services team of 12 people. Her desk is located on the back [...]

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 Mobius Vendor Partners Releases Comments on the Proposed Rule Changes to the HCAHPS Survey Process

Mobius Vendor Partners Releases Comments on the Proposed Rule Changes to the HCAHPS Survey Process

June 30, 2023

Indianapolis, IN (July 6th, 2023)– Indianapolis-based Mobius Vendor Partners(MobiusVP)presented comments to the Centers for Medicare & Medicaid Services (CMS) on a number of proposals to [...]

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 Mobius Vendor Partners President Bob Kobek Reacts to  BBB Report on Timeshare and Vacation Club Sales

Mobius Vendor Partners President Bob Kobek Reacts to BBB Report on Timeshare and Vacation Club Sales

June 30, 2023

Indianapolis, IN (Thursday, June 22, 2023)– Bob Kobek, President of Indianapolis-based Mobius Vendor Partners, who also serves on the Board of Directors of the Better Business Bureau (BBB)® [...]

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 Mobius VP Sponsored Triathlete Malachi Henry Competes in 80-Mile Gravel Bike Race

Mobius VP Sponsored Triathlete Malachi Henry Competes in 80-Mile Gravel Bike Race

June 29, 2023

Earlier this month, Mobius VP sponsored professional triathlete, Dr. Malachi Henry, competed in the Belgian Waffle 80-mile gravel bike race. The race was held in Hendersonville, North Carolina, [...]

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 Is your website an investment?

Is your website an investment?

June 1, 2023

The Better Business Bureau (BBB) has been around for over 110 years, acting as a forum focused on helping to empower people to find businesses, brands, and charities they can trust. BBB has [...]

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 Promoting capital investment and tourism through sustainable development

Promoting capital investment and tourism through sustainable development

June 1, 2023

The Mexican Association of Tourism Developers (AMDETUR) is hosting a conference in Mexico City next week, and we at CustomerCount® are happy to be attending as a gold sponsor. If you aren’t [...]

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 You Make or Break the Employee Experience

You Make or Break the Employee Experience

June 1, 2023

In the competitive environment of hiring and the dangerous state of employees quietly quitting, attention on the employee experience is paramount for both organizational growth and employee [...]

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 Mobius Vendor Partners Sponsors Breckenridge Grand Vacations’ Heart Health Walk

Mobius Vendor Partners Sponsors Breckenridge Grand Vacations’ Heart Health Walk

May 25, 2023

INDIANAPOLIS, IN (May 26, 2023) –Mobius VP, LLC,  the Indianapolis-based professional business process consulting firm that developed, deployed and currently manages CustomerCount®,an online [...]

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0
 New White Paper: Why, What & How: Keys to Developing a Successful Customer and Patient Experience Evaluation

New White Paper: Why, What & How: Keys to Developing a Successful Customer and Patient Experience Evaluation

May 5, 2023

In nearly every industry, customer and patient feedback is crucial to the success of your product or service. But what is the “right way” to go about measuring customer or patient [...]

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0
 Encourage Your Customers to Review Your Better Business Bureau Profile

Encourage Your Customers to Review Your Better Business Bureau Profile

May 5, 2023

The Better Business Bureau (BBB) has been around for over 110 years, acting as a forum focused on helping to empower people to find businesses, brands, and charities they can trust. BBB has [...]

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0
 It was a cold, stormy, rainy day. In the end, it did not matter.

It was a cold, stormy, rainy day. In the end, it did not matter.

May 4, 2023

When we arrived In Orlando on Sunday the 16th it was a beautiful Florida Midday and the weather report was for clear skies tomorrow morning, the 17th. We sponsored a personal appearance by the [...]

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 Do you have developmental plans  for your employees?

Do you have developmental plans for your employees?

May 4, 2023

We hear this all the time, employees state that they quit their job because of a lack of career growth and advancement opportunities at their workplace. If this is so important to your employees [...]

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 Why a Data Capture Company is Advocating for Data Privacy Protections

Why a Data Capture Company is Advocating for Data Privacy Protections

April 20, 2023

Robert Kobek, President, Mobius VP, LLC CustomerCount and Patients-Count It may come as a surprise that the CEO of a data capture company is aggressively and ambitiously working to promote a [...]

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0
 Mobius VP-Sponsored Triathlete Malachi Henry Kicks Off 2023 Race Season

Mobius VP-Sponsored Triathlete Malachi Henry Kicks Off 2023 Race Season

April 6, 2023

Join him for 5K Wellness Walk at ARDA! Mobius Vendor Partners-sponsored Professional Triathlete Dr. Malachi Henry, DC kicked off the 2023 race season by completing the Ironman 70.3 Oceanside in [...]

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 Context + Leader Involvement = Employee Training with Impact

Context + Leader Involvement = Employee Training with Impact

April 6, 2023

By Lisa Rike What type of activities weigh most heavily on how employees develop and grow? On-the-job training wins that title. A pioneering study by The Center for Creative Leadership found that [...]

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 Do your call center employees believe they are receiving adequate recognition?

Do your call center employees believe they are receiving adequate recognition?

April 6, 2023

By Mike Hill, Employee Experience expert at Mobius Vendor Partners and author of Measuring to Manage If you are like most companies, you have a mix of employees working full-time from the office [...]

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 Product Innovations to Enhance How You Measure and Manage Customer Feedback

Product Innovations to Enhance How You Measure and Manage Customer Feedback

April 6, 2023

It’s been an exciting few months at Mobius Vendor Partners as we’ve announced several new product innovations and updates to our CustomerCount platform.  At Mobius Vendor Partners, we [...]

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 Problems In Today’s Healthcare Employee Climate

Problems In Today’s Healthcare Employee Climate

March 22, 2023

Problems In Today’s Healthcare Employee Climate – By Michael W. Hill, Author of Measuring to Manage Worker Burnout – Unplanned Turnover: the latest figures show that employees in the [...]

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0
 Mobius Vendor Partners Receives Vacation Industry Award for Corporate Responsibility

Mobius Vendor Partners Receives Vacation Industry Award for Corporate Responsibility

March 20, 2023

INDIANAPOLIS, IN (March 15, 2023) –Mobius VP, LLC,  the Indianapolis-based business process firm that developed,  deployed and currently manages CustomerCount®,an online customer feedback system, [...]

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0
 Mobius VP-Sponsored Triathlete Malachi Henry to Lead 5K, Wellness Walk at ARDA in April

Mobius VP-Sponsored Triathlete Malachi Henry to Lead 5K, Wellness Walk at ARDA in April

March 2, 2023

Mobius Vendor Partners-sponsored Professional Triathlete Dr. Malachi Henry, DC will be joining us at the ARDA Spring Conference 2023 next month, April 16-19 in Orlando! Malachi is the winner of [...]

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0
 Data Privacy Legislation Unanimously Passes Indiana Senate

Data Privacy Legislation Unanimously Passes Indiana Senate

March 2, 2023

Indiana is poised to be one of the next states to pass comprehensive data privacy legislation. The Indiana Senate recently passed, with unanimous and bipartisan support, legislation to establish [...]

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 Does Your Customer Survey Data Guide This Essential Aspect Of Your Organization?

Does Your Customer Survey Data Guide This Essential Aspect Of Your Organization?

March 2, 2023

Customer surveys have been referred to as a decision-making toolfor organizations. Survey results provide relevant information into the customers’ expectations, perceptions, satisfaction and [...]

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 Mobius VP Announces Partnership with Accredited Home Healthcare Directory

Mobius VP Announces Partnership with Accredited Home Healthcare Directory

March 2, 2023

Mobius Vendor Partners has announced a new partnership with the Accredited Home Healthcare Directory (AHHD).  The AHHD exists to connect those who need quality home healthcare with accredited [...]

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 Are your employees using their strengths?

Are your employees using their strengths?

February 3, 2023

All of us perform better when we are using our strengths. Some of those strengths might be unique to the individual and some might be very similar to what others in the organization exhibit. [...]

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 Mobius Vendor Partners President Bob Kobek Elected  to Board of Directors for Better Business Bureau Serving Central Indiana

Mobius Vendor Partners President Bob Kobek Elected to Board of Directors for Better Business Bureau Serving Central Indiana

February 2, 2023

Indianapolis, IN (Thursday, Feb. 2, 2023)– Bob Kobek, President of Indianapolis-based Mobius Vendor Partners, has been elected to serve on the Board of Directors of the BBB® Serving Central [...]

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0
 Customer and Patient Feedback Management

Customer and Patient Feedback Management

January 19, 2023

Click here to download full PDF of the White paper  

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 Promote an Outward Mindset During Your Coaching Conversations with Employees…

Promote an Outward Mindset During Your Coaching Conversations with Employees…

January 5, 2023

It Can Do Wonders for Your Customers’ Experience By Lisa Rike,CPBA for Mobius VP, LLC Think for a minute about a recent day at work. Were you on any phone calls? Did you read and respond to [...]

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1
 Just like a mountain climber, employees need intentional and ongoing training for peak performance

Just like a mountain climber, employees need intentional and ongoing training for peak performance

January 5, 2023

Our Executive Consultant and Employee Experience subject matter expert, Mike Hill, just returned from trekking Mount Kilimanjaro. While away, Mike realized there are similarities between what a [...]

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0
 Do your employees know what is expected of them?

Do your employees know what is expected of them?

January 5, 2023

By Mike Hill, Mobius VP Senior Consultant and Employee Experience subject matter expert, and author of Measuring to Manage Gallup research suggests that only about half of all workers know what [...]

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0
 “Champions are made in the off season.” – Steve Szabo

“Champions are made in the off season.” – Steve Szabo

December 1, 2022

Mobius VP-Sponsored Triathlete Malachi Henry Gives an Update on Staying Ahead of the Game – in Sports and in Business – During the Off Season The winter months can be equated with rest and [...]

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0
 Mobius Vendor Partners Celebrates 24th Year in Business, Prepares for Year 25

Mobius Vendor Partners Celebrates 24th Year in Business, Prepares for Year 25

November 30, 2022

This month Mobius Vendor Partners celebrated its 24thyear in business. It is an exciting time for the company as we move full steam ahead into year 25. Reaching our 25thyear anniversary is an [...]

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 For a Mountain Climber and an Employee, Feedback is Mandatory to Reach Your Goals

For a Mountain Climber and an Employee, Feedback is Mandatory to Reach Your Goals

November 30, 2022

Our Senior Consultant and Employee Experience subject matter expert, Mike Hill recently returned from trekking Mount Kilimanjaro. THE MOUNT KILIMANJARO! While away, Mike realized there are [...]

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0
 Patients-Count by MobiusVP Hosting Patient Experience Webinar for Healthcare Industry

Patients-Count by MobiusVP Hosting Patient Experience Webinar for Healthcare Industry

November 4, 2022

Patients-Count® by Mobius Vendor Partners is hosting a webinar on Wednesday, November 9thfor the Society for Health Care Strategy & Market Development. The webinar “True Enterprise Feedback [...]

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0
 Trekking Mount Kilimanjaro!

Trekking Mount Kilimanjaro!

November 4, 2022

Our Executive Consultant and Employee Experience subject matter expert, Mike Hill just returned from trekking Mount Kilimanjaro. While away, Mike realized that there are some similarities between [...]

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0
 Are You Prepared for a Data Breach?

Are You Prepared for a Data Breach?

November 4, 2022

Is your company prepared in the event of a data breach? According to a 2022 IBM and Ponemon report, 83 percent of companies have experienced a data breach at some point. Unfortunately, it’s most [...]

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0
 Follow Mobius VP on LinkedIn and Subscribe to our Newsletter!

Follow Mobius VP on LinkedIn and Subscribe to our Newsletter!

October 27, 2022

Are you following Mobius Vendor Partners on LinkedIn? Mobius VP is a business process consulting firm that specializes in measuring and managing guest, patient and employee experiences. We’re [...]

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0
 Does Your Business Qualify for the Employee Retention Credit?

Does Your Business Qualify for the Employee Retention Credit?

October 6, 2022

Did you know? Congress created several programs to help businesses affected during the 2020-2021 pandemic. One such program, the Employee Retention Credit (ERC), is still available and your [...]

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0
 MobiusVP Expands into Healthcare Market

MobiusVP Expands into Healthcare Market

September 19, 2022

MobiusVP Expands into Healthcare Market with Launch of New Product Patients-Count® Offers Customized Platform to Capture, Measure and Improve Patient and Employee Experience Indianapolis, IN [...]

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0

Contact Us

Mobius Vendor Partners 3925 River Crossing Parkway, Suite 60 Indianapolis, IN 46240

Phone: (317) 816-6000

Latest News
  • Push Yourself, But Also Pace Yourself for the Big Wins! September 1, 2023
  • BBB Tip Corner: How to Improve Your Networking, Forge Strategic Relationships September 1, 2023
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