Consulting & Advisory Services

MVP offers a wide range of consulting & advisory services, tailored to meet the needs of each client organization. With more than 30 years of specialized and focused experience advising clients regarding business processes, managing business relationships, turn-key oversight and consulting expertise specific to contact centers, and advising on issues of cyber security, MVP is a premier resource to satisfy your consulting & advisory needs.

Specific areas of focus include:

  • Business Process Consulting
    • Evaluation & Assessment
    • Process Development
    • Process Implementation & Management
  • Business Relationship Management
    • Client Acquisition Strategies
    • Identification of Centers-of-Influence
    • Brand Creation & Protection Strategies through Association Participation
    • Strategic Plan Development
  • Contact Center Solutions
    • Design
    • Build-Out Oversight
    • Key Performance Indicator (KPI) Metrics
    • Operation & Management
  • Cyber Risk Assessment
    • Data Theft Protection Breach
    • Malware & Hack Detection
    • Privacy Infringement