How video can increase customer engagement
Video is an incredible tool to attract, engage and retain new and existing customers. It's why CustomerCount chose video to share its message worldwide.
Reflections on a text analytics webinar
Discovering the exciting world of text analytics and artificial intelligence with Keatext and CustomerCount.
7 things to remember about customer surveys
Customer surveys are still some of the best ways to get customer feedback but make sure you avoid these 7costly pitfalls which can lead to unreliable data that distort your results.
WRAP Spotlight on Howard Bendell
Howard Bendell brings over 25 years' timeshare and real estate experience to the WRAP group of professionals organized by CustomerCount’s Bob Kobek.
CustomerCount teams with Noble Systems
CustomerCount announces the integration of Noble Gamification solutions into the CustomerCount Feedback system.
WRAP Spotlight on Carlos Marchi
A resident of Puerto Rico, Carlos Marchi was once a client of CustomerCount. He has decades of experience with call centers, customer engagement and marketing. Moreover, he has an in-depth [...]
CustomerCount to sponsor AMDETUR convention 2019
CustomerCount has announced that it will be sponsoring this year's AMDETUR convention and providing the association's official convention feedback system for the third year.
10 things I learned at the C.A.R.E. Conference
CustomerCount president, Bob Kobek, had the pleasure of attending the Cooperative Association of Resort Exchangers (C.A.R.E.) conference in my hometown of Indianapolis. He came away with 10 [...]
Why You Need to Understand the Voice of the Customer
It is the bad idea that causes me to be reminded that we should not talk to ourselves – we should be better listeners. We should be listening to the voice of the customer.
Bob Kobek to moderate CARE compliance panel
CustomerCount's Bob Kobek will moderate a panel discussion entitled “Compliance in the Year of Class Action Litigators” at this year’s C.A.R.E. Conference.
