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Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company
  • MobiusVP
    • Our History
    • Markets Served
    • Our Process
    • About Us
    • Partners & Affiliates
    • Video Gallery
  • CustomerCount©
    • Product Overview
    • Our Design Process
    • Customer Experience
    • Survey Design
    • Survey Reporting
    • CRM Integration
    • Keatext Text Analytics
    • SMS Surveys
    • CEM Solutions
  • EmployeeCount©
    • Employee Experience
    • Product Overview
    • Our Design Process
    • Professional Services/Consulting Survey Design and configuration
    • Managed Services – subscription
    • Survey Reporting – 24/7; 70+ templates
    • On Site Service Request
    • CRM Integration
    • KEATEXT Text Analytics and Reputation management
    • Mosaic Voice – Speech analytics for contact centers
    • SMS Deployment
    • Customer experience management (CEM) Solutions
  • Patients-Count©
    • Our Design Process
    • Product Overview
    • Survey Design
    • Survey Reporting
    • CRM Integration
  • News & Resources
    • News
    • White Papers
    • Case Studies
  • Contact Us
    • FAQ

Archives

Author Archive for: "Bob Kobek"
0
By Bob Kobek
In Uncategorized
Posted September 5, 2019

John Locher – WRAP partner and timeshare Olympian

We catch up with CustomerCount WRAP partner John Locher, the ideal professional to educate our marketplace about the feedback and survey tools we provide.

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0
By Bob Kobek
In Uncategorized
Posted September 4, 2019

Employee experience measurement application launched

CustomerCount launches employee experience measurement application to improve inefficient processes and influence hiring decisions.

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0
By Bob Kobek
In Uncategorized
Posted September 2, 2019

Top 10 ways to keep your online clients happy

Top 10 tips on how to keep your online clients happy as part of your reputation management activities.

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0
By Bob Kobek
In Uncategorized
Posted August 29, 2019

How to manage negative customer feedback

By John Heffernan, EVC Marketing and CustomerCount WRAP Partner What is customer feedback? At its simplest level, customer feedback is authenticated and continuous measurement and reporting of [...]

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0
By Bob Kobek
In Uncategorized
Posted August 15, 2019

Why relying on assumptions is bad for your business

Making assumptions based on stereotypes will almost always lead to miscommunication and poor relationships and is a road map to business disaster.

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0
By Bob Kobek
In Uncategorized
Posted July 24, 2019

WRAPped up in marketing with EVC Marketing

Emily Collins from EVC Marketing is WRAP's digital marketing expert with over 25 years' experience working in the timeshare and hospitality market.

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0
By Bob Kobek
In Uncategorized
Posted July 18, 2019

Our guide to the California Consumer Privacy Act CCPA

A CustomerCount guide to the CCPA which may affect your business, your website, and most importantly, your customers with effect from Jan 1, 2020.

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0
By Bob Kobek
In Uncategorized
Posted July 12, 2019

CustomerCount and Noble Systems Gamification

CustomerCount has partnered with Noble Systems to integrate our first-class enterprise feedback management system with their industry-leading gamification platform to create powerful new levels [...]

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0
By Bob Kobek
In Uncategorized
Posted July 10, 2019

How video can increase customer engagement

Video is an incredible tool to attract, engage and retain new and existing customers. It's why CustomerCount chose video to share its message worldwide.

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0
By Bob Kobek
In Uncategorized
Posted July 5, 2019

Reflections on a text analytics webinar

Discovering the exciting world of text analytics and artificial intelligence with Keatext and CustomerCount.

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