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When you formally listen to the voice the customer, not only they will tell you what they want and don’t want, but they will also provide you with tons of ideas for free.

At CustomerCount®, every day is International Client’s Day. A day designed specifically for business to say thank you. A day dedicated to clients – arguably, the most valuable part of any organization.

We are delighted to announce that we have been selected by the Better Business Bureau of Central Indiana, as the recipient of the BBB Torch Award for 2021 for Ethics and Commitment to Customers. [...]

Are you making the most of social media to engage and maintain your customers? Social media is now so ingrained in our marketing culture that a company’s success is dependent upon it.

By Robert A. Kobek, RRP Why We Shouldn’t Talk To Ourselves: Text Messaging is rising and rising and rising I read a press release the other day on LinkedIn and a national trade publication that [...]

The Annual Customer Count Resort Tradaes CEP Award Contest Celebrates Resort Managers, General Managers and Assistant Managers

CustomerCountSM   Adds Text Analytics to More Fully Support Business Intelligence  New Reporting Component Takes Unstructured Data Verbatim Comments and Creates Sentiment Analysis INDIANAPOLIS, [...]

There are very few true EFM companies that creating process improvement while creating and keeping customer engagement leading to customer loyalty.

CustomerCount helps companies by creating surveys to fit their specific needs. The better you know what your customer wants, the better you can provide it.

CustomerCount℠ has announced it will sponsor and present an award recognizing outstanding members of the customer engagement profession.