Implementing a strong VOC program with AI is essential to improving your business operations and staying competitive. By Ben Oldham, Keatext Mobius Vendor Partners is proud to partner with [...]
“The goal is to transform data into information, and information into insight.” (Carly Fiorina) Introduction Accuracy and reliability are paramount in survey design. Bias and error can distort [...]
By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional Since the pandemic, employees and employers have been exploring the different options to get their work done. [...]
By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana Your customers have a right to know how you handle their personal data. Whether you are processing [...]
Issue # 2 Survey Fatigue By Bob Kobek, President of Mobius Vendor Partners I rarely hear from people who say, “I always take surveys.” In fact, I really would question the mental acuity of anyone [...]
By MobiusVP Sponsored Triathlete Dr. Malachi Henry Sports, business and life are all about adapting to adversity. We all have setbacks throughout our journey and this year, my setback is a hip [...]
By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana In business, your reputation is your livelihood. Resolving customer complaints not only helps [...]
By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional A recent issue of Sales and Marketing Management magazine has an interesting article on employee engagement [...]
By Narjes Boufaden, CEO of Keatext Mobius Vendor Partners is proud to partner with Keatext, the provider of our AI text analytics tool used in our surveys. Keatext helps us better analyze [...]
By Simon Crawford-Welch, PhD, RRP, Founder & Editor, The Critical Thought Lab Surveys are obviously indispensable tools for gathering insights and understanding perceptions. However, the [...]