The importance of text analytics for timeshare resorts
Unstructured survey questions are where resorts will find the real answers when looking at their customer experience and the latest text analytics software can help uncover the true meaning.
Customer Feedback Management & Brand Reputation
Your brand reputation is more important now than ever before. And in today’s fast-paced, always-on and immediate digital world, are you prepared to be ready or to react when the reputation need arises?
CustomerCount Webinar with EVC Marketing & Keatext
Do you have a 5-Star Reputation? Join CustomerCount and our friends from EVC Marketing and Keatext for this informative 30-minute webinar offering an introduction to reputation marketing & [...]
Customer Feedback text analytics – when words matter
Gaining real-time insight into how your clients view your business is invaluable and a key feature of CustomerCount® customer feedback management system with the inclusion of Keatext text analytics.
CustomerCount Adds Keatext Upgrade to System
CustomerCount has partnered with Keatext to incorporate the company's upgraded text analytics into its popular system as part of its suite of services.
Add Keatext analytics to your marketing strategy
Working within the CustomerCount reporting system, Keatext allows clients to ask free open-text, unstructured questions and then identifies patterns and themes.
How customer feedback fuels our innovation
At CustomerCount, we value our client feedback so much that we use it to guide our innovations and enhancements including text analytics and gamification.
Reflections on a text analytics webinar
Discovering the exciting world of text analytics and artificial intelligence with Keatext and CustomerCount.
Text Analytics and CustomerCount reporting improves customer experience
Case Study: Breckenridge Grand Vacations uses Keatext text analytics and sentiment analysis to improve customer happiness.