0 0 By Bob Kobek In UncategorizedPosted October 30, 2020Bob Kobek Vlog 5 – Employee Experience (EX)Find out the importance of coupling your customer experience (CX) with your employee experience (EX) in this latest Vlog from Bob Kobek. READ MORE
0 0 By Bob Kobek In UncategorizedPosted October 26, 2020EX: where external + internal customer loyalty paysThe external customer experience (CX) + internal employee experience (EX) equals a winning solution. It sounds like something you would learn on your first day of business school. But that [...] READ MORE