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At CustomerCount®, every day is International Client’s Day. A day designed specifically for business to say thank you. A day dedicated to clients – arguably, the most valuable part of any organization.

We are delighted to announce that we have been selected by the Better Business Bureau of Central Indiana, as the recipient of the BBB Torch Award for 2021 for Ethics and Commitment to Customers. [...]

Are you making the most of social media to engage and maintain your customers? Social media is now so ingrained in our marketing culture that a company’s success is dependent upon it.

By Robert A. Kobek, RRP Why We Shouldn’t Talk To Ourselves: Text Messaging is rising and rising and rising I read a press release the other day on LinkedIn and a national trade publication that [...]

The Annual Customer Count Resort Tradaes CEP Award Contest Celebrates Resort Managers, General Managers and Assistant Managers

CustomerCountSM   Adds Text Analytics to More Fully Support Business Intelligence  New Reporting Component Takes Unstructured Data Verbatim Comments and Creates Sentiment Analysis INDIANAPOLIS, [...]

There are very few true EFM companies that creating process improvement while creating and keeping customer engagement leading to customer loyalty.

CustomerCountTM President Tapped to Lead Discussions at the Consumer Protection and Risk Management Focused Conference INDIANAPOLIS, IN – August 4, 2015 – Robert Kobek, President of [...]

If you haven’t checked with your attorney or compliance officer about the most damaging rule since the Do Not Call Rule, you really should do so – and NOW.

By: Bob Kobek, President, CustomerCount I am a very happy Ford owner. Before that I was a very happy General Motors customer. But, by the way their service departments treated me, you would never [...]