Customer Engagement Award Judges Announced
CustomerCount® and The Resort Trades have announced the selection of a distinguished panel of judges for the Annual CustomerCount Customer Engagement Professional Resort Trades Award (CEP). The [...]
Enterprise Feedback Management – The New Wave
Enterprise feedback management is core to helping supporting organizations focus upon and achieve their strategic goals and priorities.
CEP Award & The Power of a Thoughtful Nomination
Thoughtful feedback, in the form of a nomination for the Customer Engagement Professional award or a performance review shows staff members they are valued.
It’s back to school with IUPUI partnership
CustomerCount® has been named as an Industry Partner for the Computer Science Industry Partnership Program (CSIPP), which is part of IUPUI’s Department of Computer and Information Science in the [...]
Customer Engagement Professional Award Opens
Nominations for the coveted 2019 CustomerCount Customer Engagement Professional (CEP) Resort Trades Award are now open.
The importance of enforcing data privacy regulations
CustomerCount is mindful of data privacy when collecting and securing data. The case against Google and YouTube shows we all need to follow the regulations.
John Locher – WRAP partner and timeshare Olympian
We catch up with CustomerCount WRAP partner John Locher, the ideal professional to educate our marketplace about the feedback and survey tools we provide.
Employee experience measurement application launched
CustomerCount launches employee experience measurement application to improve inefficient processes and influence hiring decisions.
Top 10 ways to keep your online clients happy
Top 10 tips on how to keep your online clients happy as part of your reputation management activities.
How to manage negative customer feedback
By John Heffernan, EVC Marketing and CustomerCount WRAP Partner What is customer feedback? At its simplest level, customer feedback is authenticated and continuous measurement and reporting of [...]
