Customer Engagement Professional Award Opens
Nominations for the coveted 2019 CustomerCount Customer Engagement Professional (CEP) Resort Trades Award are now open.
The importance of enforcing data privacy regulations
CustomerCount is mindful of data privacy when collecting and securing data. The case against Google and YouTube shows we all need to follow the regulations.
John Locher – WRAP partner and timeshare Olympian
We catch up with CustomerCount WRAP partner John Locher, the ideal professional to educate our marketplace about the feedback and survey tools we provide.
Employee experience measurement application launched
CustomerCount launches employee experience measurement application to improve inefficient processes and influence hiring decisions.
Top 10 ways to keep your online clients happy
Top 10 tips on how to keep your online clients happy as part of your reputation management activities.
How to manage negative customer feedback
By John Heffernan, EVC Marketing and CustomerCount WRAP Partner What is customer feedback? At its simplest level, customer feedback is authenticated and continuous measurement and reporting of [...]
Why relying on assumptions is bad for your business
Making assumptions based on stereotypes will almost always lead to miscommunication and poor relationships and is a road map to business disaster.
WRAPped up in marketing with EVC Marketing
Emily Collins from EVC Marketing is WRAP's digital marketing expert with over 25 years' experience working in the timeshare and hospitality market.
Our guide to the California Consumer Privacy Act CCPA
A CustomerCount guide to the CCPA which may affect your business, your website, and most importantly, your customers with effect from Jan 1, 2020.
CustomerCount and Noble Systems Gamification
CustomerCount has partnered with Noble Systems to integrate our first-class enterprise feedback management system with their industry-leading gamification platform to create powerful new levels [...]
