0 0 By Bob Kobek In UncategorizedPosted November 26, 2012Score Vendor Relationships Using Customer Feedback!https://customercount.com/images/28.jpg! Score Vendor Relationships Using Customer Feedback By: Marc E. Carlson, RRP CustomerCount© Business Relationship Manager Some colleagues and I were [...] READ MORE
0 0 By Bob Kobek In UncategorizedPosted November 13, 2012Identifying Problematic Areas From Customer Surveys!https://customercount.com/images/28.jpg! Identifying Problematic Areas From Customer Surveys By: Marc E. Carlson, RRP CustomerCount© Business Relationship Manager How do you know if there are [...] READ MORE
0 0 By Bob Kobek In UncategorizedPosted November 6, 2012What Departments Should Weigh in on Survey Questions?!https://customercount.com/images/28.jpg! What Departments Should Weigh in on Survey Questions? By: Marc E. Carlson, RRP CustomerCount© Business Relationship Manager Obtaining company-wide [...] READ MORE
0 0 By Bob Kobek In UncategorizedPosted November 1, 2012Leverage the Survey Thank You Page!https://customercount.com/images/28.jpg! Leverage the Survey Thank You Page By: Marc E. Carlson, RRP CustomerCount© Business Relationship Manager Survey “thank you” pages do not receive enough [...] READ MORE