!https://customercount.com/images/27.jpg! Feedback Program Tips and Tricks: Defining Your Goal by: Matthew R. Morris, ISOM Manager All too often when a company sets out to create a feedback [...]
Engagement is about collaboration, collaboration is all about consensus, and consensus is all about loyalty which is all about the customer, not your processes.
!https://customercount.com/images/26.jpg! The link below is a great example of the changing world of the relationship between sellers and buyers. Without measurement, there is no way to know [...]
A PERSPECTIVE: Time Management is a Misnomer
I’m a time management systems groupie. I have worked with countless paper and digital systems, reconfiguring them to my purpose and finding [...]