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Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company
  • MobiusVP
    • Our History
    • Markets Served
    • Our Process
    • About Us
    • Partners & Affiliates
    • Video Gallery
  • CustomerCount©
    • Product Overview
    • Our Design Process
    • Customer Experience
    • Survey Design
    • Survey Reporting
    • CRM Integration
    • Keatext Text Analytics
    • SMS Surveys
    • CEM Solutions
  • EmployeeCount©
    • Employee Experience
    • Product Overview
    • Our Design Process
    • Professional Services/Consulting Survey Design and configuration
    • Managed Services – subscription
    • Survey Reporting – 24/7; 70+ templates
    • On Site Service Request
    • CRM Integration
    • KEATEXT Text Analytics and Reputation management
    • Mosaic Voice – Speech analytics for contact centers
    • SMS Deployment
    • Customer experience management (CEM) Solutions
  • Patients-Count©
    • Our Design Process
    • Product Overview
    • Survey Design
    • Survey Reporting
    • CRM Integration
  • News & Resources
    • News
    • White Papers
    • Case Studies
  • Contact Us
    • FAQ

Uncategorized

0
By Bob Kobek
In Uncategorized
Posted August 26, 2020

A guide to customer feedback and data types

In this mini-series we take a look at the different types of customer feedback data available to business, the issues facing those collecting customer data and what data they should be collecting [...]

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0
By Bob Kobek
In Uncategorized
Posted August 20, 2020

Engaging owners through feedback tools

View or download the presentation by Lisa Kobek from CustomerCount® on why resorts should be focusing on owner engagement with feedback tools at this difficult time for the hospitality sector.

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0
By Bob Kobek
In Uncategorized
Posted August 12, 2020

How can we press START on timeshare?

By Bob Kobek, RRP for the ARDA Developments Magazine, reprinted with permission The Microsoft Start Button contains all your apps, settings, and files—and that makes it so very simple to access [...]

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0
By Bob Kobek
In Uncategorized
Posted August 10, 2020

CEP Award Finalist Focus on Roger Bennett

By Georgi Bohrod, RRP – Reprinted from Resort Trades magazine, with permission After the judges reviewed the nominations for the Fourth Annual CustomerCount® Customer Engagement [...]

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0
By Bob Kobek
In Uncategorized
Posted August 5, 2020

Town Hall considers customer satisfaction & engagement

On Thursday, August 13, Resort Trades magazine is hosting the third interactive town hall with Lisa Kobek and Sean Coogan. The focus of this event is to assist resort operators to maintain [...]

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0
By Bob Kobek
In Uncategorized
Posted July 29, 2020

The importance of Krulak’s Law in CX

Krulak's Law highlights the importance of those on the front line, and not the head office, in the delivery of the best customer experience (CX).

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0
By Bob Kobek
In Uncategorized
Posted July 23, 2020

CustomerCount’s Lisa Kobek to feature in third Town Hall

Resort Trades Town Hall – New Rules for Owner Communications with Lisa Kobek Date: Thursday, August 13, 2020 Time: 1 pm EST Where: Online at the Resort Trades Learning Center How: Register [...]

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0
By Bob Kobek
In Uncategorized
Posted July 14, 2020

The importance of social listening on review sites

Social listening including review sites keeps every part of the marketing machine on the right path and there are some great tools to automate the process.

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0
By Bob Kobek
In Uncategorized
Posted July 2, 2020

Are you CCPA enforcement ready?

Six months after the California Consumer Privacy Act became law, today, July 1, marks the beginning of the enforcement phase. Here's what you need to know and what you need to do now.

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0
By Bob Kobek
In Uncategorized
Posted June 30, 2020

CustomerCount co-sponsors Resort Trades Town Hall

Innovative Sales and Marketing is the subject for the second interactive Resort Trades Telephone Town Hall on July 16 at 1:55 ET. This complimentary virtual event features two of the industry’s [...]

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