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Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company
  • MobiusVP
    • Our History
    • Markets Served
    • Our Process
    • About Us
    • Partners & Affiliates
    • Video Gallery
  • CustomerCount©
    • Product Overview
    • Our Design Process
    • Customer Experience
    • Survey Design
    • Survey Reporting
    • CRM Integration
    • Keatext Text Analytics
    • SMS Surveys
    • CEM Solutions
  • EmployeeCount©
    • Employee Experience
    • Product Overview
    • Our Design Process
    • Professional Services/Consulting Survey Design and configuration
    • Managed Services – subscription
    • Survey Reporting – 24/7; 70+ templates
    • On Site Service Request
    • CRM Integration
    • KEATEXT Text Analytics and Reputation management
    • Mosaic Voice – Speech analytics for contact centers
    • SMS Deployment
    • Customer experience management (CEM) Solutions
  • Patients-Count©
    • Our Design Process
    • Product Overview
    • Survey Design
    • Survey Reporting
    • CRM Integration
  • News & Resources
    • News
    • White Papers
    • Case Studies
  • Contact Us
    • FAQ

Archives

Author Archive for: "Bob Kobek"
0
By Bob Kobek
In Uncategorized
Posted March 18, 2020

CustomerCount Adds Extra SMS Survey protection

CustomerCount integrates Litigator Scrub® to identify and remove repeat litigators and class action lawyers in SMS survey distribution.

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0
By Bob Kobek
In Uncategorized
Posted March 17, 2020

Covid-19: Business as usual

With increased caution due to Covid-19 CustomerCount® will continue to provide our high level of customer service and assure we take your needs into account.

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0
By Bob Kobek
In Uncategorized
Posted March 9, 2020

William Mitchell Winner of CustomerCount® CEP Award

William Mitchell/General Manager, Atrium Resort by VSA Resorts Selected as Winner of CustomerCount® Customer Engagement Professional Resort Trades Award.

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0
By Bob Kobek
In Uncategorized
Posted February 19, 2020

Short List for Customer Engagement Professional award

The short list has been announced by the judges for the annual CustomerCount customer engagement award after a record number of entries.

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0
By Bob Kobek
In Uncategorized
Posted February 18, 2020

Why you should measure your Customer Effort Score

In a time when customer loyalty is so important, the Customer Effort Score determines how much effort customers have to put in to do business with you.

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 The future is here with Onsite Service Request
0
By Bob Kobek
In Uncategorized
Posted February 3, 2020

The future is here with Onsite Service Request

Employing technological approaches like onsite service request allows you to advance your operations without investing a large amount of time or money.

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0
By Bob Kobek
In Uncategorized
Posted January 26, 2020

Why SMS should be part of your feedback strategy

Utilizing SMS texting for survey delivery is an easy and quick way to obtain feedback information so it should be part of your customer feedback strategy.

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0
By Bob Kobek
In Uncategorized
Posted January 20, 2020

To qualify you must comply? We take a look.

Chances are your competitors are not as aware as they should be about regulation and legislation compliance which can often offer a competitive advantage.

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0
By Bob Kobek
In Uncategorized
Posted January 15, 2020

ARDA World 2020 Convention in Florida

Cancelled: The CustomerCount team is proud to attend and support the ARDA World 2020 Convention in May 2020 at the Diplomat Beach Resort.

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0
By Bob Kobek
In Uncategorized
Posted December 31, 2019

Marketing vision for 2020 and the new decade

With 2020 just around the corner, we are looking forward to not just a new year but also the start of a new decade. Here are our thoughts on what to expect in the world of marketing.

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Mobius Vendor Partners 3925 River Crossing Parkway, Suite 60 Indianapolis, IN 46240

Phone: (317) 816-6000

Latest News
  • Indiana HIMSS Chapter Elects Bob Kobek of Patients-Count® by Mobius Vendor Partners to Board of Directors June 18, 2025
  • AMDETUR Congress 2025: Leading the Future of Vacation Ownership in Mexico June 6, 2025
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