Top 10 ways to keep your online clients happy
Top 10 tips on how to keep your online clients happy as part of your reputation management activities.
How to manage negative customer feedback
By John Heffernan, EVC Marketing and CustomerCount WRAP Partner What is customer feedback? At its simplest level, customer feedback is authenticated and continuous measurement and reporting of [...]
Why relying on assumptions is bad for your business
Making assumptions based on stereotypes will almost always lead to miscommunication and poor relationships and is a road map to business disaster.
WRAPped up in marketing with EVC Marketing
Emily Collins from EVC Marketing is WRAP's digital marketing expert with over 25 years' experience working in the timeshare and hospitality market.
Our guide to the California Consumer Privacy Act CCPA
A CustomerCount guide to the CCPA which may affect your business, your website, and most importantly, your customers with effect from Jan 1, 2020.
CustomerCount and Noble Systems Gamification
CustomerCount has partnered with Noble Systems to integrate our first-class enterprise feedback management system with their industry-leading gamification platform to create powerful new levels [...]
How video can increase customer engagement
Video is an incredible tool to attract, engage and retain new and existing customers. It's why CustomerCount chose video to share its message worldwide.
Reflections on a text analytics webinar
Discovering the exciting world of text analytics and artificial intelligence with Keatext and CustomerCount.
7 things to remember about customer surveys
Customer surveys are still some of the best ways to get customer feedback but make sure you avoid these 7costly pitfalls which can lead to unreliable data that distort your results.
WRAP Spotlight on Howard Bendell
Howard Bendell brings over 25 years' timeshare and real estate experience to the WRAP group of professionals organized by CustomerCount’s Bob Kobek.
