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With 2020 just around the corner, we are looking forward to not just a new year but also the start of a new decade. Here are our thoughts on what to expect in the world of marketing.

The deadline for nominations for the CustomerCount Customer Engagement Professional (CEP) Resort Trades Award (CEP) has been extended to January 15, 2020.

Show the industry that your organization is vital by participating in the award process. It’s one of the few no-cost processes that pays you back with interest.

CustomerCount® and Resort Trades magazine announce that nominations for their annual CustomerCount Customer Engagement Professional (CEP) Resort Trades Award will close December 31. 

The CustomerCount team is proud to attend and support the ARDA-WIN Advantage conference in January 2020. We are once again a recognised Friend of ARDA WIN.

Nominations are now CLOSED. CustomerCount® and Resort Trades magazine are looking for the most valuable customer engagement professional within the timeshare resort/hospitality industry.

Gaining real-time insight into how your clients view your business is invaluable and a key feature of CustomerCount® customer feedback management system with the inclusion of Keatext text analytics.

CustomerCount has partnered with Keatext to incorporate the company's upgraded text analytics into its popular system as part of its suite of services.

Working within the CustomerCount reporting system, Keatext allows clients to ask free open-text, unstructured questions and then identifies patterns and themes.

At CustomerCount, we value our client feedback so much that we use it to guide our innovations and enhancements including text analytics and gamification.