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It might be called SOCIAL media, but when it comes to your brand, letting your guard down, not doing your research and being plain rude to your fans can really damage your online reputation and [...]

In today’s instant social media world, sadly, most brands will experience some form of crisis affecting the company brand, reputation, product or even personnel.

Top 10 tips on how to keep your online clients happy as part of your reputation management activities.

Is there a difference between reputation marketing and reputation management? Absolutely. We'll tell you more here.