mobius general news

HOW COULD GPT IMPACT CUSTOMER FEEDBACK MANAGEMENT?  BY NARJES BOUFADEN, CEO OF KEATEXT  MOBIUS VENDOR PARTNERS IS PROUD TO PARTNER WITH KEATEXT, THE PROVIDER OF OUR AI TEXT ANALYTICS TOOL USED IN [...]

BY MOBIUSVP SPONSORED TRIATHLETE DR. MALACHI HENRY Sports, business and life are all about adapting to adversity. We all have setbacks throughout our journey and this year, my setback is a hip [...]

Issue # 2 Survey Fatigue By Bob Kobek, President of Mobius Vendor Partners I rarely hear from people who say, “I always take surveys.” In fact, I really would question the mental acuity of anyone [...]

BBB TIP CORNER: RESOLVING CUSTOMER COMPLAINTS BY JENNIFER ADAMANY, DIRECTOR OF COMMUNICATIONS, BETTER BUSINESS BUREAU SERVING CENTRAL INDIANA IN BUSINESS, YOUR REPUTATION IS YOUR LIVELIHOOD. [...]

IT SEEMS THAT THE MINUTE WE DECIDE WHICH CONFERENCES, CONVENTIONS, OR EVENTS TO ATTEND, MORE CROSS OUR PATH. Often invitations to attend an event come immediately on the heels of the same one [...]

INDIANAPOLIS, IN (February 12, 2024) –Mobius VP, LLC®, (Mobius) the Indianapolis-based business process consulting firm that developed,  deploys and manages CustomerCount®, EmployeeCount® and [...]

SURVEY MYTHS DEBUNKED ISSUE # 1:  LOW RESPONSE RATES By Bob Kobek, President of Mobius Vendor Partners First and most importantly – shameless self-promotion: If you are concerned about low survey [...]

By Ben Oldham, Keatext ​​Mobius Vendor Partners is proud to partner with Keatext, the provider of our AI text analytics tool used in our surveys. Keatext helps us better analyze customer [...]

By Simon Crawford-Welch, PhD, RRP, Founder & Editor, The Critical Thought Lab We all know that data is a cornerstone of decision-making. Surveys, as a primary tool for gathering data, must be [...]

By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana Bad reviews can happen to any business, and how you respond matters.  Don’t be tempted to include a [...]