It’s Conference Season
IT SEEMS THAT THE MINUTE WE DECIDE WHICH CONFERENCES, CONVENTIONS, OR EVENTS TO ATTEND, MORE CROSS OUR PATH. Often invitations to attend an event come immediately on the heels of the same one [...]
Mobius Vendor Partners Receives BBB Award for Complaint-Free 2023
INDIANAPOLIS, IN (February 12, 2024) –Mobius VP, LLC®, (Mobius) the Indianapolis-based business process consulting firm that developed, deploys and manages CustomerCount®, EmployeeCount® and [...]
Low Response Rates
SURVEY MYTHS DEBUNKED ISSUE # 1: LOW RESPONSE RATES By Bob Kobek, President of Mobius Vendor Partners First and most importantly – shameless self-promotion: If you are concerned about low survey [...]
How to Conduct the Perfect Customer Satisfaction Survey
By Ben Oldham, Keatext Mobius Vendor Partners is proud to partner with Keatext, the provider of our AI text analytics tool used in our surveys. Keatext helps us better analyze customer [...]
The Importance of Critical Thinking for Effective Survey Design
By Simon Crawford-Welch, PhD, RRP, Founder & Editor, The Critical Thought Lab We all know that data is a cornerstone of decision-making. Surveys, as a primary tool for gathering data, must be [...]
BBB TIP CORNER: HOW TO RESPOND TO NEGATIVE REVIEWS
By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana Bad reviews can happen to any business, and how you respond matters. Don’t be tempted to include a [...]
SURVEY MYTHS DEBUNKED
Issue # 1: Are Surveys No Longer Relevant? By Bob Kobek, President of Mobius Vendor Partners I have a new title/function – ‘Debunker in Chief.’ After viewing, then reading, several posts on [...]
Do Your Employees Believe Everyone is Committed to Doing Quality Work?
By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional WHEN EMPLOYEES OBSERVE SOMEONE DOING LESS THAN QUALITY WORK, OVERALL COMPANY PERFORMANCE WILL SUFFER. There [...]
Mobius Vendor Partners Adds Global Patient Experience Expert, Healthcare Executive to its Advisory Council
MobiusVP Prioritizes Growth in Healthcare with Patients-Count Feedback Platform INDIANAPOLIS, IN (Wednesday, January 3, 2024) – Mobius Vendor Partners (www.MobiusVP.com), the well-known business [...]
BBB Tip Corner: 5 Ways to Improve Your Cashflow
by Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana Running a small business can often mean tight margins and watching each dollar that comes in. [...]
