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By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional In a 2020 Retention Report survey, employees rated “lack of carer development programs” as the number one [...]

By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana Business insurance protects your small business, both financially and legally. However, if you are [...]

By MobiusVP Sponsored Triathlete Dr. Malachi Henry Earlier this year our MobiusVP-sponsored professional triathlete Dr. Malachi Henry suffered a hip injury that derailed his year and altered his [...]

By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional Trust can take a great deal of time to earn, yet you can lose it in a heartbeat. A recent PwC Trust Survey [...]

A Critical Look as Election Day Approaches By Dr. Simon Crawford-Welch Founder, The Critical Thought Lab Follow me at www.linkedin.com/in/simoncrawfordwelch As we approach the final stages of a [...]

Part Four “Using AI to Enhance Human Performance, Not Replace the Humans” By Brian LaRoche, MosaicVoice.ai In this blog we are going to focus specifically on how customer insights derived in part [...]

Mobius VP, developer of CustomerCount®, has partnered with  MosaicVoice.  MosaicVoice is designed to utilize AI’s power to ensure call center agents always say and do the “right things” by [...]

Power of  Artificial Intelligence and Text Analytics to offer Better View of Customer Journey INDIANAPOLIS, IN (August 8, 2024) – Mobius VP, developer of CustomerCount®, partnered with  Keatext [...]

Part Three “Make Meaningful Data Meaningful to Others” By Brian LaRoche for MosaicVoice.ai  So far in our four-part blog series, we established the value of leveraging the AI powered analysis of [...]

Conducting NPS analysis through AI text analytics software like Keatext is the missing link that connects customer care to higher NPS scores. By Ben Oldham, Keatext ​​Mobius Vendor Partners is [...]