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Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company
  • MobiusVP
    • Our History
    • Markets Served
    • Our Process
    • About Us
    • Partners & Affiliates
    • Video Gallery
  • CustomerCount©
    • Product Overview
    • Our Design Process
    • Customer Experience
    • Survey Design
    • Survey Reporting
    • CRM Integration
    • Keatext Text Analytics
    • SMS Surveys
    • CEM Solutions
  • EmployeeCount©
    • Employee Experience
    • Product Overview
    • Our Design Process
    • Professional Services/Consulting Survey Design and configuration
    • Managed Services – subscription
    • Survey Reporting – 24/7; 70+ templates
    • On Site Service Request
    • CRM Integration
    • KEATEXT Text Analytics and Reputation management
    • Mosaic Voice – Speech analytics for contact centers
    • SMS Deployment
    • Customer experience management (CEM) Solutions
  • Patients-Count©
    • Our Design Process
    • Product Overview
    • Survey Design
    • Survey Reporting
    • CRM Integration
  • News & Resources
    • News
    • White Papers
    • Case Studies
  • Contact Us
    • FAQ

Archives

Author Archive for: "Bob Kobek"
 Going All In
0
By Bob Kobek
In mobius general news
Posted September 5, 2024

Going All In

By MobiusVP Sponsored Triathlete Dr. Malachi Henry Earlier this year our MobiusVP-sponsored professional triathlete Dr. Malachi Henry suffered a hip injury that derailed his year and altered his [...]

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 Do your employees believe the organization “trusts” them?
0
By Bob Kobek
In mobius general news
Posted September 5, 2024

Do your employees believe the organization “trusts” them?

By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional Trust can take a great deal of time to earn, yet you can lose it in a heartbeat. A recent PwC Trust Survey [...]

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 Understanding Margin of Error in Polls and Surveys:
0
By Bob Kobek
In mobius general news
Posted September 5, 2024

Understanding Margin of Error in Polls and Surveys:

A Critical Look as Election Day Approaches By Dr. Simon Crawford-Welch Founder, The Critical Thought Lab Follow me at www.linkedin.com/in/simoncrawfordwelch As we approach the final stages of a [...]

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 The Yin-Yang of Unsolicited and Solicited Feedback
0
By Bob Kobek
In mobius general news
Posted September 5, 2024

The Yin-Yang of Unsolicited and Solicited Feedback

Part Four “Using AI to Enhance Human Performance, Not Replace the Humans” By Brian LaRoche, MosaicVoice.ai In this blog we are going to focus specifically on how customer insights derived in part [...]

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 Mobius VP partners with MosaicVoice  AI-fueled integrated solution helps call center agents produce ideal call outcomes
0
By Bob Kobek
In mobius general news
Posted August 28, 2024

Mobius VP partners with MosaicVoice AI-fueled integrated solution helps call center agents produce ideal call outcomes

Mobius VP, developer of CustomerCount®, has partnered with  MosaicVoice.  MosaicVoice is designed to utilize AI’s power to ensure call center agents always say and do the “right things” by [...]

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 Mobius VP enters into Reputation Management enhancement with Keatext AI
0
By Bob Kobek
In mobius general news
Posted August 9, 2024

Mobius VP enters into Reputation Management enhancement with Keatext AI

Power of  Artificial Intelligence and Text Analytics to offer Better View of Customer Journey INDIANAPOLIS, IN (August 8, 2024) – Mobius VP, developer of CustomerCount®, partnered with  Keatext [...]

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 The Yin-Yang of Unsolicited and Solicited Feedback
0
By Bob Kobek
In mobius general news
Posted July 26, 2024

The Yin-Yang of Unsolicited and Solicited Feedback

Part Three “Make Meaningful Data Meaningful to Others” By Brian LaRoche for MosaicVoice.ai  So far in our four-part blog series, we established the value of leveraging the AI powered analysis of [...]

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 How NPS Analysis Improves Customer Care
0
By Bob Kobek
In mobius general news
Posted July 26, 2024

How NPS Analysis Improves Customer Care

Conducting NPS analysis through AI text analytics software like Keatext is the missing link that connects customer care to higher NPS scores. By Ben Oldham, Keatext ​​Mobius Vendor Partners is [...]

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 MobiusVP Advisory Board Member Nicole Cable Named among  Top 50 Women Leaders in Wellness and Fitness for 2024
0
By Bob Kobek
In mobius general news
Posted July 26, 2024

MobiusVP Advisory Board Member Nicole Cable Named among Top 50 Women Leaders in Wellness and Fitness for 2024

MobiusVP Advisory Board Member Nicole Cable was named on the Top 50 Women Leaders in Wellness and Fitness for 2024 by Women We Admire. Nicole was recognized for her work as Chief Experience [...]

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 BBB Business Tip: 5 Reasons Why Small Businesses Need a Modern Website to Grow
0
By Bob Kobek
In mobius general news
Posted July 26, 2024

BBB Business Tip: 5 Reasons Why Small Businesses Need a Modern Website to Grow

By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana For anyone running a business, having a modern website should be a top priority that goes beyond [...]

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