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How to Create an Effective Customer Feedback Loop By Ben Oldham, Keatext ​​Mobius Vendor Partners is proud to partner with Keatext, the provider of our AI text analytics tool used in our surveys. [...]

BBB Business Tip: What to do if your business’ social media account gets hacked By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana If you think [...]

Do your employees believe that the company has a plan in place to help them to acquire new skills? By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional   How [...]

Crafting a Stellar Survey: Nailing Representative Samples and Statistical Accuracy Dr. Simon Crawford-Welch   Founder, The Critical Thought Lab Follow me at www.linkedin.com/in/simoncrawfordwelch [...]

Sharing is Caring: Philanthropy is in our DNA We are so proud of our recent nomination for the ARDA ACE Award for Philanthropy and Community Service. One of our primary initiatives The Bobcast, [...]

The Yin-Yang of Unsolicited and Solicited Feedback Part One By Brian LaRoche, MosaicVoice.ai In the this four part series we are going to explore the power and impact of “Full Spectrum” customer [...]

BBB Business Tip: How to collect (and avoid) unpaid invoices By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana As a business, avoiding the occasional [...]

6 Considerations for Your Voice of Customer Program By Ben Oldham, Keatext ​​Mobius Vendor Partners is proud to partner with Keatext, the provider of our AI text analytics tool used in our [...]

Keep Your Focus on the End Goal By MobiusVP Sponsored Triathlete Dr. Malachi Henry Earlier this year our MobiusVP-sponsored professional triathlete Dr. Malachi Henry suffered a hip injury that [...]

Measurement in Survey Design: It’s Not for Novices! By Dr. Simon Crawford-Welch, Founder, The Critical Thought Lab Follow me at www.linkedin.com/in/simoncrawfordwelch Creating a great survey is [...]