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Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company
  • MobiusVP
    • Our History
    • Markets Served
    • Our Process
    • About Us
    • Partners & Affiliates
    • Video Gallery
  • CustomerCount©
    • Product Overview
    • Our Design Process
    • Customer Experience
    • Survey Design
    • Survey Reporting
    • CRM Integration
    • Keatext Text Analytics
    • SMS Surveys
    • CEM Solutions
  • EmployeeCount©
    • Employee Experience
    • Product Overview
    • Our Design Process
    • Professional Services/Consulting Survey Design and configuration
    • Managed Services – subscription
    • Survey Reporting – 24/7; 70+ templates
    • On Site Service Request
    • CRM Integration
    • KEATEXT Text Analytics and Reputation management
    • Mosaic Voice – Speech analytics for contact centers
    • SMS Deployment
    • Customer experience management (CEM) Solutions
  • Patients-Count©
    • Our Design Process
    • Product Overview
    • Survey Design
    • Survey Reporting
    • CRM Integration
  • News & Resources
    • News
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  • Contact Us
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Archives

Author Archive for: "Bob Kobek"
 Do your employees know how their productivity is measured?
2
By Bob Kobek
In mobius general news
Posted March 5, 2025

Do your employees know how their productivity is measured?

By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Author of Measuring to Manage You may have seen this headline: “Hundreds of thousands of federal workers have been given little [...]

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 Lies, Damned Lies, and Statistics: How Numbers Can Deceive You
2
By Bob Kobek
In mobius general news
Posted March 5, 2025

Lies, Damned Lies, and Statistics: How Numbers Can Deceive You

By Dr. Simon Crawford Welch Founder, The Critical Thought Lab www.linkedin.com/in/simoncrawfordwelch   There’s an old saying that goes, “There are three kinds of lies: lies, damned [...]

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 Tis the Season: Why ARDA – Why any Convention?
2
By Bob Kobek
In mobius general news
Posted March 5, 2025

Tis the Season: Why ARDA – Why any Convention?

By: Robert Kobek, RRP, President Mobius VP, LLC. Conferences, conventions, regional meetings and local chapters all have one thing in common – business development opportunities. The attendees, [...]

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 The Loyalty to Service Ratio does not compute on Wall Street
2
By Bob Kobek
In mobius general news
Posted February 6, 2025

The Loyalty to Service Ratio does not compute on Wall Street

By: Robert Kobek, RRP, President Mobius VP, LLC. If you do social media like I do, you tend to notice there is no shortage of complaints about ‘customer service’. The cable companies, banks, [...]

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 The Success of Vacation Ownership in Mexico: A Story of Evolution and Innovation
2
By Bob Kobek
In mobius general news
Posted February 4, 2025

The Success of Vacation Ownership in Mexico: A Story of Evolution and Innovation

By: Daniel Linares Domínguez, AMDETUR The vacation ownership industry in Mexico is a constantly evolving sector that has successfully navigated numerous challenges since its inception. One of the [...]

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 BBB Business Tip: Business ID theft is real – are you protecting your company?
2
By Bob Kobek
In mobius general news
Posted February 4, 2025

BBB Business Tip: Business ID theft is real – are you protecting your company?

Running a business has so many moving components; it can be hard to keep track of everything. Although it may not be top of mind, you want to be sure you are doing all you can to protect your [...]

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 Low-Code Platforms: The X Factor to Boost Your Digital Transformation Journey
2
By Bob Kobek
In mobius general news
Posted February 4, 2025

Low-Code Platforms: The X Factor to Boost Your Digital Transformation Journey

By Expeed Software Digital transformation has emerged as a real game-changer in the realm of technology and corporate markets. Urging businesses to adapt innovative technologies, thereby bidding [...]

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 Survey Scales: The Good, The Bad, and The Data-Driven
2
By Bob Kobek
In mobius general news
Posted February 4, 2025

Survey Scales: The Good, The Bad, and The Data-Driven

By Dr. Simon Crawford Welch Founder, The Critical Thought Lab www.linkedin.com/in/simoncrawfordwelch Author of “American Chasms: Essays on the Divided States of America” (Available on Amazon) [...]

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 Fixing Bad Leadership Skills – Part 2
2
By Bob Kobek
In mobius general news
Posted February 4, 2025

Fixing Bad Leadership Skills – Part 2

By: Michael W. Hill, Mobius Vendor Partners Executive Consultant, Author of: The 9 Keys to Leadership I recently read an article that listed the 8 Signs to Quickly Point Out Someone With Bad [...]

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 Keatext – 2024 Year in review: Perspectives on genAI from CX professionals
2
By Bob Kobek
In mobius general news
Posted January 3, 2025

Keatext – 2024 Year in review: Perspectives on genAI from CX professionals

By: Ben Oldham, Marketing Leader at Keatext As we wrap up this year, there’s one thing that would be hard not to mention – that’s genAI, of course. These are exciting times with huge potential [...]

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