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There are very few true EFM companies that creating process improvement while creating and keeping customer engagement leading to customer loyalty.

CustomerCount helps companies by creating surveys to fit their specific needs. The better you know what your customer wants, the better you can provide it.

CustomerCount℠ has announced it will sponsor and present an award recognizing outstanding members of the customer engagement profession.

CustomerCount, the online customer feedback management system, has introduced a CRM Integration Solution designed to increase customer engagement options easily utilized in numerous industries. 

CustomerCount's Executive VP Lisa Kobek has been named to the Board of Directors of The Children’s TherAplay Foundation, Inc. (TherAplay).

Consumer Reports has done a study to identify the top reasons for horrible customer service which is happening more often than ever.

By Robert A. Kobek. RRP, President, CustomerCount It is very important to note that I am a fan of social media rating services. Like many travelers and diners, when I am looking for an out of [...]

CustomerCount Express Permission uses our online platform to reach existing customers to gain their permission to call, satisfying the FCC requirements.

CustomerCountTM President Tapped to Lead Discussions at the Consumer Protection and Risk Management Focused Conference INDIANAPOLIS, IN – August 4, 2015 – Robert Kobek, President of [...]

If you haven’t checked with your attorney or compliance officer about the most damaging rule since the Do Not Call Rule, you really should do so – and NOW.