Unpacking timeshare and vacation club sales
Better Business Bureau® study finds high pressure sales, deceptive exit schemes and impostor scams throw shade on popular industry Download Study Here
Popular Vote vs. Electoral College: The Role of Statistical Models in Election Predictions
By Dr. Simon Crawford-Welch Founder, The Critical Thought Lab Follow me at www.linkedin.com/in/simoncrawfordwelch Before we dive into statistical mechanics, let’s clarify the [...]
Join the ECAC to Shape Future of Contact Center Industry
Becoming a member partner of the Enterprise Communications Advocacy Coalition (ECAC) provides your company with a direct line to the decision-makers shaping the future of the contact center [...]
Does your organization have career development programs available to your employees?
By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional In a 2020 Retention Report survey, employees rated “lack of carer development programs” as the number one [...]
BBB Business Tip: Pick the right insurance policy for your new small business
By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana Business insurance protects your small business, both financially and legally. However, if you are [...]
Going All In
By MobiusVP Sponsored Triathlete Dr. Malachi Henry Earlier this year our MobiusVP-sponsored professional triathlete Dr. Malachi Henry suffered a hip injury that derailed his year and altered his [...]
Do your employees believe the organization “trusts” them?
By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional Trust can take a great deal of time to earn, yet you can lose it in a heartbeat. A recent PwC Trust Survey [...]
Understanding Margin of Error in Polls and Surveys:
A Critical Look as Election Day Approaches By Dr. Simon Crawford-Welch Founder, The Critical Thought Lab Follow me at www.linkedin.com/in/simoncrawfordwelch As we approach the final stages of a [...]
The Yin-Yang of Unsolicited and Solicited Feedback
Part Four “Using AI to Enhance Human Performance, Not Replace the Humans” By Brian LaRoche, MosaicVoice.ai In this blog we are going to focus specifically on how customer insights derived in part [...]
Mobius VP partners with MosaicVoice AI-fueled integrated solution helps call center agents produce ideal call outcomes
Mobius VP, developer of CustomerCount®, has partnered with MosaicVoice. MosaicVoice is designed to utilize AI’s power to ensure call center agents always say and do the “right things” by [...]
