By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana In business, your reputation is your livelihood. Resolving customer complaints not only helps [...]
By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional A recent issue of Sales and Marketing Management magazine has an interesting article on employee engagement [...]
By Narjes Boufaden, CEO of Keatext Mobius Vendor Partners is proud to partner with Keatext, the provider of our AI text analytics tool used in our surveys. Keatext helps us better analyze [...]
By Simon Crawford-Welch, PhD, RRP, Founder & Editor, The Critical Thought Lab Surveys are obviously indispensable tools for gathering insights and understanding perceptions. However, the [...]
It seems that the minute we decide which conferences, conventions, or events to attend, more cross our path. Often invitations to attend an event come immediately on the heels of the same one [...]
INDIANAPOLIS, IN (February 12, 2024) –Mobius VP, LLC®, (Mobius) the Indianapolis-based business process consulting firm that developed, deploys and manages CustomerCount®, EmployeeCount® and [...]
SURVEY MYTHS DEBUNKED Issue # 1: Low Response Rates By Bob Kobek, President of Mobius Vendor Partners First and most importantly – shameless self-promotion: If you are concerned about low survey [...]
By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana Bad reviews can happen to any business, and how you respond matters. Don’t be tempted to [...]
By Simon Crawford-Welch, PhD, RRP, Founder & Editor, The Critical Thought Lab We all know that data is a cornerstone of decision-making. Surveys, as a primary tool for gathering data, must be [...]
By Ben Oldham, Keatext Mobius Vendor Partners is proud to partner with Keatext, the provider of our AI text analytics tool used in our surveys. Keatext helps us better analyze customer [...]