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Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company
  • MobiusVP
    • Our History
    • Markets Served
    • Our Process
    • About Us
    • Partners & Affiliates
    • Video Gallery
  • CustomerCount©
    • Product Overview
    • Our Design Process
    • Customer Experience
    • Survey Design
    • Survey Reporting
    • CRM Integration
    • Keatext Text Analytics
    • SMS Surveys
    • CEM Solutions
  • EmployeeCount©
    • Employee Experience
    • Product Overview
    • Our Design Process
    • Professional Services/Consulting Survey Design and configuration
    • Managed Services – subscription
    • Survey Reporting – 24/7; 70+ templates
    • On Site Service Request
    • CRM Integration
    • KEATEXT Text Analytics and Reputation management
    • Mosaic Voice – Speech analytics for contact centers
    • SMS Deployment
    • Customer experience management (CEM) Solutions
  • Patients-Count©
    • Our Design Process
    • Product Overview
    • Survey Design
    • Survey Reporting
    • CRM Integration
  • News & Resources
    • News
    • White Papers
    • Case Studies
  • Contact Us
    • FAQ

Archives

Author Archive for: "Bob Kobek"
 Do your employees know how their productivity is measured?
0
By Bob Kobek
In mobius general news
Posted May 1, 2024

Do your employees know how their productivity is measured?

Do your employees know how their productivity is measured? By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Author of Measuring to Manage I’m often asked why you should measure an [...]

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 BBB Tip Corner: Getting Started with AI
0
By Bob Kobek
In mobius general news
Posted May 1, 2024

BBB Tip Corner: Getting Started with AI

By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana As a business owner, one of the easiest ways to get started with artificial intelligence (AI) is in [...]

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 Holistic Healthcare: Illuminating the Human Experience for Better Outcomes
0
By Bob Kobek
In mobius general news
Posted May 1, 2024

Holistic Healthcare: Illuminating the Human Experience for Better Outcomes

By Nicole Cable, Chief Experience Officer for IGNITE, HX and member of the MobiusVP Advisory Board The significance of human experience and patient experience within the realm of healthcare [...]

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 Put in the Work Now for Long-Term Success
0
By Bob Kobek
In mobius general news
Posted May 1, 2024

Put in the Work Now for Long-Term Success

By MobiusVP Sponsored Triathlete Dr. Malachi Henry Earlier this year our MobiusVP-sponsored professional triathlete Dr. Malachi Henry suffered a hip injury that derailed his year and altered his [...]

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 Harnessing AI and ML: The Game Changers in Survey Design
0
By Bob Kobek
In mobius general news
Posted April 30, 2024

Harnessing AI and ML: The Game Changers in Survey Design

By Dr. Simon Crawford-Welch Founder, The Critical Thought Lab Follow me at www.linkedin.com/in/simoncrawfordwelch The field of survey research is evolving so fast that the chase for the purest [...]

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 BBB Tip Corner: Handling Customer Data
0
By Bob Kobek
In mobius general news
Posted April 4, 2024

BBB Tip Corner: Handling Customer Data

By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana Your customers have a right to know how you handle their personal data. Whether you are processing [...]

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 Why You Need a Voice of the Customer Program
0
By Bob Kobek
In mobius general news
Posted April 4, 2024

Why You Need a Voice of the Customer Program

Implementing a strong VOC program with AI is essential to improving your business operations and staying competitive. By Ben Oldham, Keatext   ​​Mobius Vendor Partners is proud to partner with [...]

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 Bias and Error in Survey Design
0
By Bob Kobek
In mobius general news
Posted April 4, 2024

Bias and Error in Survey Design

“The goal is to transform data into information, and information into insight.” (Carly Fiorina)   Introduction Accuracy and reliability are paramount in survey design. Bias and error can distort [...]

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 Do your employees believe they are getting the flexible work options they desire?
0
By Bob Kobek
In mobius general news
Posted April 4, 2024

Do your employees believe they are getting the flexible work options they desire?

By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional Since the pandemic, employees and employers have been exploring the different options to get their work done. [...]

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 Engage Them or Lose Them
0
By Bob Kobek
In mobius general news
Posted March 1, 2024

Engage Them or Lose Them

BY MICHAEL W. HILL, MOBIUS VENDOR PARTNERS EXECUTIVE CONSULTANT, BIRKMAN PROFESSIONAL A recent issue of Sales and Marketing Management magazine has an interesting article on employee engagement [...]

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