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Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company
  • MobiusVP
    • Our History
    • Markets Served
    • Our Process
    • About Us
    • Partners & Affiliates
    • Video Gallery
  • CustomerCount©
    • Product Overview
    • Our Design Process
    • Customer Experience
    • Survey Design
    • Survey Reporting
    • CRM Integration
    • Keatext Text Analytics
    • SMS Surveys
    • CEM Solutions
  • EmployeeCount©
    • Employee Experience
    • Product Overview
    • Our Design Process
    • Professional Services/Consulting Survey Design and configuration
    • Managed Services – subscription
    • Survey Reporting – 24/7; 70+ templates
    • On Site Service Request
    • CRM Integration
    • KEATEXT Text Analytics and Reputation management
    • Mosaic Voice – Speech analytics for contact centers
    • SMS Deployment
    • Customer experience management (CEM) Solutions
  • Patients-Count©
    • Our Design Process
    • Product Overview
    • Survey Design
    • Survey Reporting
    • CRM Integration
  • News & Resources
    • News
    • White Papers
    • Case Studies
  • Contact Us
    • FAQ

Archives

Monthly Archive for: "January, 2025"
 Keatext – 2024 Year in review: Perspectives on genAI from CX professionals
2
By Bob Kobek
In mobius general news
Posted January 3, 2025

Keatext – 2024 Year in review: Perspectives on genAI from CX professionals

By: Ben Oldham, Marketing Leader at Keatext As we wrap up this year, there’s one thing that would be hard not to mention – that’s genAI, of course. These are exciting times with huge potential [...]

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 How AI Has Revolutionized the Collection of Customer Opinions and Data
2
By Bob Kobek
In mobius general news
Posted January 2, 2025

How AI Has Revolutionized the Collection of Customer Opinions and Data

By Dr. Simon Crawford Welch Founder, The Critical Thought Lab www.linkedin.com/in/simoncrawfordwelch     If you’ve ever scrolled through your favorite online store, answered a chatbot’s [...]

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 UX Audit
2
By Bob Kobek
In mobius general news
Posted January 2, 2025

UX Audit

A lot of effort goes into making an efficient product, be it a SaaS platform, an enterprise tool, or an e-commerce site. Sometimes, even after thoroughly researching and incorporating your [...]

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 BBB Business Tip: How can YOU be the AI answer? What gift lists teach us about  business visibility?
2
By Bob Kobek
In mobius general news
Posted January 2, 2025

BBB Business Tip: How can YOU be the AI answer? What gift lists teach us about business visibility?

Think about the last time you searched online for the perfect holiday gift. Each source gave you a different answer because each had a different perspective. Today, those perspectives are shaped [...]

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 Make the Most of Data of Your CustomerCount® Data with Salesforce and Metabrands
2
By Bob Kobek
In mobius general news
Posted January 2, 2025

Make the Most of Data of Your CustomerCount® Data with Salesforce and Metabrands

Mobius VP, developer of CustomerCount®, has entered a strategic marketing and technology partnership with Metabrands Next Gen Solutions. Metabrands is a Certified Salesforce® Consulting Partner [...]

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 Musing for ‘25?
2
By Bob Kobek
In mobius general news
Posted January 2, 2025

Musing for ‘25?

By Bob Kobek, President, Mobius VP, LLC First, and most importantly, I am taking this opportunity, the first ‘First Friday’ of 2025 to wish you well. I hope you, your family, your friends and [...]

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