Customer Feedback Management & Brand Reputation
Your brand reputation is more important now than ever before. And in today’s fast-paced, always-on and immediate digital world, are you prepared to be ready or to react when the reputation need arises?
CustomerCount offers reputation management webinar
Customer Feedback Management Platform CustomerCount® platform has partnered with Keatext and EVC Marketing for a 30-minute reputation management webinar on Tuesday, June 16 at 11:00 EST | 16:00 BST.
CustomerCount Webinar with EVC Marketing & Keatext
Do you have a 5-Star Reputation? Join CustomerCount and our friends from EVC Marketing and Keatext for this informative 30-minute webinar offering an introduction to reputation marketing & [...]
11 ways you are damaging your online reputation
It might be called SOCIAL media, but when it comes to your brand, letting your guard down, not doing your research and being plain rude to your fans can really damage your online reputation and [...]
How to manage a brand reputation crisis
In today’s instant social media world, sadly, most brands will experience some form of crisis affecting the company brand, reputation, product or even personnel.
How to manage negative customer feedback
By John Heffernan, EVC Marketing and CustomerCount WRAP Partner What is customer feedback? At its simplest level, customer feedback is authenticated and continuous measurement and reporting of [...]
Reputation Management versus Reputation Marketing
Is there a difference between reputation marketing and reputation management? Absolutely. We'll tell you more here.