A whitepaper for senior management and leadership In this new white paper, you will learn: How to Demystify Acronyms and Terminology: Understand the differences between terms like EFM, TX, CXM, [...]
Creator of CustomerCount®/Patients-Count®/EmployeeCount® Reaches Milestone November 9, 2024– (INDIANAPOLIS, IN) –Mobius Vendor Partners is celebrating its Silver Anniversary. The [...]
By Bob Kobek, President, Mobius VP, ECAC Board Member Produced for the Enterprise Communications Advocacy Coalition (ECAC) As a political wonk those are the most common questions I am asked, have [...]
By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional For many companies, November is employee evaluation time. It’s been said that for most people, giving a [...]
By Ben Oldham, Keatext Understanding your brand reputation through reviews, social media, and user-generated content is essential to your business. Mobius Vendor Partners is proud to [...]
By MobiusVP Sponsored Triathlete Dr. Malachi Henry Earlier this year our MobiusVP-sponsored professional triathlete Dr. Malachi Henry suffered a hip injury that derailed his year and [...]
From time to time, the Better Business Bureau® publishes a report on a specific industry. Recently (2023) they took a deep dive into Timesharing and Vacation Clubs. Full disclosure: as a Board [...]
By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana Feeling like the parent of your office is not a fun position to find yourself in as the [...]
by Dr. Simon Crawford-Welch Founder, The Critical Thought Lab www.linkedin.com/in/simoncrawfordwelch Author of “American Chasms: Essays on the Divided States of America” (Available on Amazon) [...]
By Dr. Simon Crawford-Welch Founder, The Critical Thought Lab Follow me at www.linkedin.com/in/simoncrawfordwelch Before we dive into statistical mechanics, let’s clarify the [...]
Becoming a member partner of the Enterprise Communications Advocacy Coalition (ECAC) provides your company with a direct line to the decision-makers shaping the future of the contact center [...]
By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional In a 2020 Retention Report survey, employees rated “lack of carer development programs” as the number one [...]
By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana Business insurance protects your small business, both financially and legally. However, if you are [...]
By MobiusVP Sponsored Triathlete Dr. Malachi Henry Earlier this year our MobiusVP-sponsored professional triathlete Dr. Malachi Henry suffered a hip injury that derailed his year and altered his [...]
By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional Trust can take a great deal of time to earn, yet you can lose it in a heartbeat. A recent PwC Trust Survey [...]
A Critical Look as Election Day Approaches By Dr. Simon Crawford-Welch Founder, The Critical Thought Lab Follow me at www.linkedin.com/in/simoncrawfordwelch As we approach the final stages of a [...]
Part Four “Using AI to Enhance Human Performance, Not Replace the Humans” By Brian LaRoche, MosaicVoice.ai In this blog we are going to focus specifically on how customer insights derived in part [...]
Mobius VP, developer of CustomerCount®, has partnered with MosaicVoice. MosaicVoice is designed to utilize AI’s power to ensure call center agents always say and do the “right things” by [...]
Power of Artificial Intelligence and Text Analytics to offer Better View of Customer Journey INDIANAPOLIS, IN (August 8, 2024) – Mobius VP, developer of CustomerCount®, partnered with Keatext [...]
Part Three “Make Meaningful Data Meaningful to Others” By Brian LaRoche for MosaicVoice.ai So far in our four-part blog series, we established the value of leveraging the AI powered analysis of [...]
Conducting NPS analysis through AI text analytics software like Keatext is the missing link that connects customer care to higher NPS scores. By Ben Oldham, Keatext Mobius Vendor Partners is [...]
MobiusVP Advisory Board Member Nicole Cable was named on the Top 50 Women Leaders in Wellness and Fitness for 2024 by Women We Admire. Nicole was recognized for her work as Chief Experience [...]
By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana For anyone running a business, having a modern website should be a top priority that goes beyond [...]
By Michael W. Hill, Mobius Vendor Partners Executive Consultant, Birkman Professional In today’s job market, providing competitive pay is more crucial than ever. According to a Glassdoor survey, [...]
Slow Down and Enjoy the Journey Along the Way By MobiusVP Sponsored Triathlete Dr. Malachi Henry Earlier this year our MobiusVP-sponsored professional triathlete Dr. Malachi Henry suffered a hip [...]
The Yin-Yang of Unsolicited and Solicited Feedback Part Two By Brian LaRoche for MosaicVoice.ai In Blog #1 of our four-part series, “The Yin-Yang of Unsolicited and Solicited Feedback” we [...]
MobiusVP Heads to 2024 ARDAVenture VIP MobiusVP President Bob Kobek and EVP Lisa Kobek are looking forward to heading over to La Jolla, CA for ARDA’s VIP event July 30 to August 1. The Lodge at [...]
How to Create an Effective Customer Feedback Loop By Ben Oldham, Keatext Mobius Vendor Partners is proud to partner with Keatext, the provider of our AI text analytics tool used in our surveys. [...]
BBB Business Tip: What to do if your business’ social media account gets hacked By Jennifer Adamany, Director of Communications, Better Business Bureau Serving Central Indiana If you think [...]
