Feedback Management Systems
Real Customer Feedback – Real Actionable Results
Every few seconds, a CustomerCount customer satisfaction survey is being submitted. With our advanced metrics, up-to-date analytics, and customizable reports, you can hear and act on it all.
How can YOUR business use CustomerCount?
Sales Experience
Monitor feedback from customers about their sales experience. Get real-time, immediate access to your...
Sales Experience
See feedback that may be tracked to the individual representative level.
Contact Experience
Capture feedback about your customer service interactions. Address potential customer service issues before they become...
Contact Experience
Receive real-time, immediate access to your customers’ feedback with CustomerCount – feedback that may be tracked...
Product Experience
Capture valuable customer feedback prior to your product launch. When planning product improvements...
Product Experience
Will a planned enhancement provide the value as anticipated? Will customers be willing to pay more...
Leading CEM Service Provider
CustomerCount included in the 2020 CIOReview listing of 20 most promising companies at the forefront of providing Customer Experience Management (CEM) Solutions.
How can YOUR business use CustomerCount?
Net Promoter Score (NPS) to predict revenue
By employing the use of two questions, we can quantify just how loyal your customers are and identify...
Net Promoter Score (NPS) to predict revenue
Let CustomerCount take the guess work out of customer loyalty and provide you...
Responsive Design & Device Recognition
With nearly 50% of all surveys now being done on a mobile device, this more crucial than ever...
Responsive Design & Device Recognition
Utilize CustomerCount and analyze your customer feedback and reports from any device...
On Site Service Request
Address issues as they happen, while customers are still on site, with filters designed...
On Site Service Request
highlight and alert you to constructive customer feedback as well as needs...