Formed and organized in 1999, Mobius VP, LLC (MVP) is a business process design, management and performance improvement Company, which later became focused on data feedback, interpretation and analysis.  

Today, it is regarded as a leader in the design, development, and deployment of consumer and employee satisfaction and feedback surveys utilizing its cutting-edge, industry leading, technology platform known as CustomerCount™.

MVP offers extensive expertise in the areas of 

• Business Process Consulting Business Relationship Management
• Contact Center Advisory Services Cyber Security
• Data Collection & Feedback Services

MVP is a highly valued partner and resource, with a reputation of taking the simple and ordinary and creating outcomes that are both remarkable and efficient.

CustomerCount™ is a flexible, online consumer and employee feedback management system, that provides: 

• Intuitive real-time reporting, 
• fast turnaround on updates, 
• detailed and dynamic data gathering, and 
• comprehensive reporting designed to emphasize process improvement and overall consumer and employee loyalty to improve profitability.  

The branded data collection and feedback system presents surveyable metrics to respondents that measure: 

• Participation, 
• satisfaction, and 
• key performance indicators.  

And offering: 

• Secure channels, 
• customized reporting solutions, 
• real-time online access that is available 24-hours per day, 7-days per week and 365-days per year.  
• multiple question types including, scale, text, radio button, multiple choice, rank order, and verbatim response, 
• data in more than 40 languages, 
• measurement and analysis of Net Promotor Score (“NPS”) 
• response text analytics, 
• qualitative data analysis
• customized gamification platforms

Strategic Partnerships are in place including Trip Advisor, Inc., affording participating clients the opportunity to have survey respondents submit TripAdvisor® reviews directly from the CustomerCount™ survey platform.  

The platform also offers device recognition capabilities, allowing the deployment of client surveys across any fixed or mobile device.  

Formed and organized in 1999, Mobius VP, LLC (MVP) is a business process design, management and performance improvement Company, which later became focused on data feedback, interpretation and analysis.  

Today, it is regarded as a leader in the design, development, and deployment of consumer and employee satisfaction and feedback surveys utilizing its cutting-edge, industry leading, technology platform known as CustomerCount™.

MVP offers extensive expertise in the areas of 

• Business Process Consulting Business Relationship Management
• Contact Center Advisory Services Cyber Security
• Data Collection & Feedback Services

MVP is a highly valued partner and resource, with a reputation of taking the simple and ordinary and creating outcomes that are both remarkable and efficient.

CustomerCount™ is a flexible, online consumer and employee feedback management system, that provides: 

• Intuitive real-time reporting, 
• fast turnaround on updates, 
• detailed and dynamic data gathering, and 
• comprehensive reporting designed to emphasize process improvement and overall consumer and employee loyalty to improve profitability.  

The branded data collection and feedback system presents surveyable metrics to respondents that measure: 

• Participation, 
• satisfaction, and 
• key performance indicators.  

And offering: 

• Secure channels, 
• customized reporting solutions, 
• real-time online access that is available 24-hours per day, 7-days per week and 365-days per year.  
• multiple question types including, scale, text, radio button, multiple choice, rank order, and verbatim response, 
• data in more than 40 languages, 
• measurement and analysis of Net Promotor Score (“NPS”) 
• response text analytics, 
• qualitative data analysis
• customized gamification platforms

Strategic Partnerships are in place including Trip Advisor, Inc., affording participating clients the opportunity to have survey respondents submit TripAdvisor® reviews directly from the CustomerCount™ survey platform.  

The platform also offers device recognition capabilities, allowing the deployment of client surveys across any fixed or mobile device.