Measure – Manage and enhance your patient and employee experience at every step of the care journey.

Patients-Count is an online enterprise feedback management system tailored to the health care industry to help you capture, measure, and report your patient (PX) and employee experience (EX) at each step of the care journey.

• HCAHPS Software
• Contact Center
• Clinic and office visits
• Provider management
• Process improvement
• Employee Experience

We recognize that patient experience and employee satisfaction are strategic initiatives. Our customized platform and consulting expertise are designed to help you measure and improve your care experience at every touch point.

• Currently supporting 40+ languages with 70+ report templates
• Deployed with email, SMS, QR Code, WhatsApp, website, telephone mail & more
• Proven, customized consulting expertise to help you go beyond the data

Ask the Questions that Matter to enhance the patient experience
Patients-Count helps you measure not only episodes of care, but every step of the patient journey, including between-care episodes. Our platform features:

• Flexibility in question content and type to ask what really matters and determine actionable items.
• Dynamic ability to drill down for further information based on responses.
• Capable of content rotation and dynamic survey formats to ensure higher response rates.
• Enterprise management system (EMS) to include all necessary stakeholders in design, deployment and reporting.