About Us
Our story begins with Mobius Vendor Partners (MVP) who designed, built and continues to manage today the CustomerCount online feedback system. Founded in 1999, MVP is a business process design, management and performance improvement company with personnel committed to excellence in assessment and deployment.
In 2009, MVP initially developed CustomerCount for one of its clients – a leading international leisure travel industry company. The online survey solution captured feedback from this company’s more than three million customers around the globe. Today, this company continues to utilize CustomerCount as its online feedback solution.
MVP dedicates significant time and resources to the further enhancement of the CustomerCount product – ensuring its success as a premier online feedback survey solution. In 2019, we celebrated our 20th anniversary with the launch of SMS surveying, gamification, and text analytics. We have also extended the WRAP partnership and connected with the IUPUI/Purdue School of Science.
More information about MVP is available at www.mobiusvp.com.
BOB KOBEK
President
Robert A. Kobek has served as the president and chief executive of the Company, since its inception in 1999 and is responsible for the organization’s strategic, tactical, and day-to-day operations.
Prior to the Company’s formation, Mr. Kobek spent more than 20 years in government, the direct marketing industry, and in teleservices.
Specializing in the design, implementation and marketing of products and services, Mr. Kobek has designed more than 150 outbound telemarketing programs, inbound customer service and order processing operations, and interactive information system platforms.
His experience has serviced clients of all measurable revenue ranges and sizes located throughout the United States, Canada, Mexico, and Europe.
Mr. Kobek’s governmental experience spans the federal, state, and local levels, and includes serving as the Director of Indiana Liaison for United States Senator Vance Hartke and as the Director of Special Projects for Indiana General Assembly Speaker of the House Phillip Bainbridge.
During this time, Mr. Kobek’s responsibilities included monitoring consumer protection and telecommunications focused legislation, as well as other sales and marketing industry related issues.
Mr. Kobek attended the Holy Cross College at Notre Dame and Indiana University concentrating in business and political science.
LISA KOBEK
Executive Vice President Client Services and Operations
Lisa Kobek is the Company’s executive vice president and is responsible for client service delivery and operations.
In this capacity, Ms. Kobek serves as the primary point-of-contact with the Company’s clients in the design, development, programming, fielding, data analysis and reporting of proprietary customer and employee data feedback.
Prior to joining the Company, Ms. Kobek worked for an international non-profit organization as well as for a multi-national vacation exchange enterprise, where she specialized in the development and implementation of a coordinated global fundraising strategy as well as strategic business plans and business processes.
In addition, she also coordinated and oversaw enterprise-wide business process reengineering efforts.
Ms. Kobek is a graduate of Butler University, where she earned a bachelor of science degree in business administration.