BBB Business Tip: Make the most of exit interviews with these must-ask questions

Losing an employee can feel like a setback, especially for a small business, but it can also be a valuable opportunity for growth. How you handle an employee’s departure can reveal powerful insights to help you strengthen your workplace and enhance the employee experience for your current and future team. 

Exit interviews offer you a final chance to have an open, honest conversation with your departing employee. With a mix of standard and more reflective exit interview questions, you can learn more about their overall experience, understand why they decided to leave and gather constructive feedback to help you improve. 

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