January 2023 - Online Customer Feedback Tools

By Bob Kobek

In CustomerCount©, MobiusVP, News, Patients-Count©

Posted January 19, 2023

Customer and Patient Feedback Management

Click here to download full PDF of the White paper

By Bob Kobek

In CustomerCount©, MobiusVP, News, Patients-Count©

Posted January 5, 2023

Promote an Outward Mindset During Your Coaching Conversations with Employees…

It Can Do Wonders for Your Customers’ Experience By Lisa Rike,CPBA for Mobius VP, LLC Think for a minute about a recent day at work. Were you on any phone calls? Did you read and respond to [...]

By Bob Kobek

In CustomerCount©, MobiusVP, News, Patients-Count©

Posted January 5, 2023

Just like a mountain climber, employees need intentional and ongoing training for peak performance

Our Executive Consultant and Employee Experience subject matter expert, Mike Hill, just returned from trekking Mount Kilimanjaro. While away, Mike realized there are similarities between what a [...]

By Bob Kobek

Posted January 5, 2023

Do your employees know what is expected of them?

By Mike Hill, Mobius VP Senior Consultant and Employee Experience subject matter expert, and author of Measuring to Manage Gallup research suggests that only about half of all workers know what [...]