Unstructured survey questions are where resorts will find the real answers when looking at their customer experience and the latest text analytics software can help uncover the true meaning.
Do you have a 5-Star Reputation? Join CustomerCount and our friends from EVC Marketing and Keatext for this informative 30-minute webinar offering an introduction to reputation marketing & [...]
Gaining real-time insight into how your clients view your business is invaluable and a key feature of CustomerCount® customer feedback management system with the inclusion of Keatext text analytics.
Case Study: Breckenridge Grand Vacations uses Keatext text analytics and sentiment analysis to improve customer happiness.