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Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company Offering continuous invaluable insights into your company
  • MobiusVP
    • Our History
    • Markets Served
    • Our Process
    • About Us
    • Partners & Affiliates
    • Video Gallery
  • CustomerCount©
    • Product Overview
    • Our Design Process
    • Customer Experience
    • Survey Design
    • Survey Reporting
    • CRM Integration
    • SMS Surveys
    • CEM Solutions
  • EmployeeCount©
    • Employee Experience
    • Product Overview
    • Our Design Process
    • Professional Services/Consulting Survey Design and configuration
    • Managed Services – subscription
    • Survey Reporting – 24/7; 70+ templates
    • On Site Service Request
    • CRM Integration
    • Mosaic Voice – Speech analytics for contact centers
    • SMS Deployment
    • Customer experience management (CEM) Solutions
  • News & Resources
    • News
    • White Papers
    • Case Studies
  • Contact Us
    • FAQ

Archives

Author Archive for: "Bob Kobek"
0
By Bob Kobek
In Uncategorized
Posted April 30, 2012

Qualified Subject Matter Experts Only Need Apply

Mobius Vendor Partners is seeking qualified individuals and companies to help promote and sell our CustomerCount© customer feedback system.

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0
By Bob Kobek
In Uncategorized
Posted April 25, 2012

Feedback Program Tips and Tricks: Defining Your Goal

!https://customercount.com/images/27.jpg! Feedback Program Tips and Tricks: Defining Your Goal by: Matthew R. Morris, ISOM Manager All too often when a company sets out to create a feedback [...]

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0
By Bob Kobek
In Uncategorized
Posted April 25, 2012

Collaborate Your Way to Engagement

Engagement is about collaboration, collaboration is all about consensus, and consensus is all about loyalty which is all about the customer, not your processes.

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0
By Bob Kobek
In Uncategorized
Posted April 23, 2012

Servicing the savvy generation

!https://customercount.com/images/26.jpg! The link below is a great example of the changing world of the relationship between sellers and buyers. Without measurement, there is no way to know [...]

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0
By Bob Kobek
In Uncategorized
Posted April 13, 2012

A PERSPECTIVE: Time Management is a Misnomer

A PERSPECTIVE: Time Management is a Misnomer I’m a time management systems groupie. I have worked with countless paper and digital systems, reconfiguring them to my purpose and finding [...]

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0
By Bob Kobek
In Uncategorized
Posted November 23, 2011

Are Your Customers at Risk?

In today’s competitive market place, customer service takes on many initiatives from client retention to increasing share-of-wallet. I think the following article is helpful in developing such a [...]

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0
By Bob Kobek
In Uncategorized
Posted September 13, 2011

Voice of Customer Impressions

September 13, 2011 Voice of Customer (VOC) impressions start at the very first interaction between a company and consumer. Whether mobile, web, face-to-face, or by phone, having a written policy [...]

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0
By Bob Kobek
In Uncategorized
Posted March 3, 2011

CustomerCount helping Trident Business Managment's clientele

CustomerCount was built as an customer engagement solution to assist in gathering and analyzing customer feedback 24/7 so informed decisions can be made about customer service or product [...]

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0
By Bob Kobek
In Uncategorized
Posted December 20, 2010

Engaging Your Customers

“!https://customercount.com/images/14.jpg (Loyalty 360)!”:http://loyalty360.org/ Observing trends in building customer loyalty is always fascinating to Mobius Vendor Partners. Mark [...]

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0
By Bob Kobek
In Uncategorized
Posted September 10, 2010

Use Surveys to Drive Newsletter Content

== == !https://customercount.com/images/23.jpg! == == September 10, 2010 Driving content for your properties’ newsletter can be a daunting task for anyone assigned that responsibility. Do you [...]

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