MVP offers a wide range of consulting & advisory services, tailored to meet the needs of each client organization. With more than 30 years of specialized and focused experience advising clients regarding business processes, managing business relationships, turn-key oversight and consulting expertise specific to contact centers, and advising on issues of cyber security, MVP is a premier resource to satisfy your consulting & advisory needs.

Specific areas of focus include:

• Business Process Consulting
  • Evaluation & Assessment
  • Process Development
  • Process Implementation & Management

• Business Relationship Management
  • Client Acquisition Strategies
  • Identification of Centers-of-Influence
  • Brand Creation & Protection Strategies through Association Participation
  • Strategic Plan Development

• Contact Center Solutions
  • Design
  • Build-Out Oversight
  • Key Performance Indicator (KPI) Metrics
  • Operation & Management

• Cyber Risk Assessment
  • Data Theft Protection Breach
  • Malware & Hack Detection
  • Privacy Infringement