MobiusVP’s CustomerCount® Adds WhatsAppTM Communications Channel to Cloud-Based Customer Feedback System
- MobiusVP/CustomerCount® has added WhatsApp Messenger as a communication channel for delivery of its cloud-based surveys and onsite service requests.
- The application has been made available through its strategic technical partner, ConnectionsGRP.
- CustomerCount is the only feedback system with access to the production capabilities of WhatsApp.
- WhatsApp handles billions of messages every day and represents a fully untapped communication method for the hospitality market.
- CustomerCount surveys are available in 40+ languages making WhatsApp convenient and effortless.
- Another addition to CustomerCount’s omni channel system, WhatsApp makes communications between guests and staff using the CustomerCount 24/7 On-site Service Request concierge system even easier.
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