MobiusVP’s CustomerCount® Adds WhatsAppTM Communications Channel to Cloud-Based Customer Feedback System MobiusVP/CustomerCount® has added WhatsApp Messenger as a communication channel for delivery of its cloud-based surveys and onsite service requests. The application has been made available through its strategic technical partner, ConnectionsGRP. CustomerCount is the only feedback system with access to the production capabilities of…
On-Site Service Request Texting Technology Added to CustomerCount® Cloud-Based Customer Feedback System INDIANAPOLIS, IN (February) – Bob Kobek, RRP President of MobiusVP and CustomerCount® online feedback management system, has announced yet another enhancement to its system. Along with its strategic technical partner, ConnectionsGRP, Mobius VP has fully integrated text capabilities, an easy-to-use custom SMS concierge…
WE COULD NOT BE PROUDER! We are delighted to announce that we have been selected by the Better Business Bureau of Central Indiana, as the recipient of the BBB Torch Award for 2021 for Ethics and Commitment to Customers. Presented annually since 1996, the BBB International Torch Awards recognize companies throughout North America that maintain…
Congratulations, President of the Board It is with great pleasure we announce that Lisa Kobek has been named President of the Board of Directors of The Children’s TherAplay Foundation, Inc., a not- for-profit outpatient pediatric rehabilitation clinic providing physical and occupational therapies for central Indiana children with special needs. At MobiusVP we consider Children’s TherAplay…
Bob Kobek, Barbie Lamothe and Bob Thompson talk Ransomware Ransomware attacks are in the news for a reason not only more common place but far more sophisticated. This article published in Arda (Developments Issue Fall 21) is a great collaboration between 3 technology professionals who deal with cyber security every day. We all agree that…
Bob Kobek, President and CEO of MobiusVP is delighted to confirm the appointment of Kristin K. Ingram as Director of Client Services. Kristin will consult with clients and help configure CustomerCount® feedback programs to fit clients’ specific requirements. Kristin will also engage with our clients to ensure the high level of accountability of the MobiusVP…
Problems in Today’s Employment Climate: By Mike W. Hill Senior EX Consultant MobiusVP Unplanned turnover the latest figures show that unplanned turnover can cost as much as three to five times the annual salary of the individual involved Lack of performance feedback many employees are frustrated because they are not being given the direction, they need to…
Bob Kobek continues his special guest BobCast series with an excellent session with David Costenbader, founder of the Contact Group. David introduces the concept of the Town Hall contact group for virtual meetings and platforms so relevant in the current business world. For more information on this discussion and future planned BobCast guests contact bobkobek@mobiusvp.com
Employee Experience and Measuring to Manage The percentages of your employees leaving within the next 12 months. Why? By Mike W Hill MBA Executive Consultant EX, MobiusVP LLC As Companies return to some sort of in office – remote office balance, many employees are deciding not to return to the current place of employment, or…
Mike Hill, previously announced as a WRAP partner, has now joined Mobius Vendor Partners (MVP) to help in the design of a new component in CustomerCount, an MVP designed leading cloud-based feedback management system which captures, measures and reports data. Bob Kobek, President and CEO of Mobius Vendor Partners said “I first became aware of…
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